Lithia Chrysler Jeep Dodge of Billings

Very pleased how I was treated and that my vehicle was done when promised Pleased with service done when promised Pleased with service More

Justin and the crew are always helpful and have great customer service skills. I would highly recommend them if you want to get great service and if you need questions answered customer service skills. I would highly recommend them if you want to get great service and if you need questions answered More

Typically very good. Currently they are moving the shops around, so longer wait times for folks. Currently they are moving the shops around, so longer wait times for folks. More

Thank you for always taking great care of my vehicle each time I come in for maintenance. I appreciate your help and support! time I come in for maintenance. I appreciate your help and support! More

Work was done very professional kept me posted on where they were at on the repairs they were at on the repairs More

Christopher in the shop was very helpful and kind. Even dealing with our insurance USAA. Even dealing with our insurance USAA. More

We had our Ram pickup serviced at Lithia Dodge in Billings Mt. The service was prompt and the technician knew what he was doing. He showed us everything that needed to be done, what he was doing and Billings Mt. The service was prompt and the technician knew what he was doing. He showed us everything that needed to be done, what he was doing and why. He was very courteous. We will be back. Thank you Khristian Gogan ! More

Justin and the service crew are great. Very efficient and friendly. I like the text message updates. Very efficient and friendly. I like the text message updates. More

Great service, above and beyond and met every expectation, repairs and maintance went fast and even got a ride when the truck was done. Thank you Lithia Dodge of Billings. Chris Wheeler #1 in ser expectation, repairs and maintance went fast and even got a ride when the truck was done. Thank you Lithia Dodge of Billings. Chris Wheeler #1 in service More

The service Dept still rocks however with the other changes I'm not so sure. I've shared with other long time customers of Lithia Dodge of Billings and they say the same thing their not impressed with changes I'm not so sure. I've shared with other long time customers of Lithia Dodge of Billings and they say the same thing their not impressed with most of the changes. The changes seem to be more Dealership beneficial and not service provided. It seems to be tiring the hands of service providers which in turn takes away from the customer. This Dealership has alot of unhappy employees and that trickles down to the customer. Because of that if I had another place in Yellowstone County to get my approved warranty work done I'd go to them rather than Lithia Dodge of Billings. The two service writers I've relied on for years are still doing a good job however things have become difficult for them and thats not good for customers. I recently had a phone interview with someone who called about my recent visit and she was kind of rude. When I spoke she spoke over me so I just told her things were fine but they are not. More