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Lithia Chrysler Jeep Dodge of Medford

Medford, OR

4.4
499 Reviews
At Lithia Chrysler Jeep Dodge of Medford, We Make YOU Our First Priority Your satisfaction is at the top of our short-list of goals. This is why our Chrysler, Dodge, Jeep and RAM dealership serving Grants Pass, Ashland and Central Point carries new and used Chrysler, Dodge, Jeep and RAM models. Renowned for their design language, enduring quality and value, vehicles such as the Chrysler 200, Dodge Dart, Dodge Journey, Jeep Grand Cherokee and RAM 1500 are proven crowd pleasers. What's more, our commitment to your satisfaction transcends the day you sign for your car loan or Chrysler, Dodge, Jeep and RAM lease. Take our service center, for example. Known for consistent, do-it-right-the-first-time service, it's here for all of your routine maintenance and car repair needs. In understanding that some people like to take auto service and repair into their own hands, we also have an auto parts store where you'll find everything from Chrysler, Dodge, Jeep and RAM brakes to oil filters, rotors to axles. If you're a novice mechanic, our knowledgeable staff will even help you figure out which part you need. What do you say, isn't it time you put yourself first? If you answer yes, come to Lithia Chrysler Jeep Dodge of Medford for all of your automotive needs. You'll quickly see that we aim to please. Lithia Chrysler was the first Lithia Motors store and opened its doors in Ashland, OR in 1946. In April 1970, Lithia Motors moved to Medford, OR and added the Dodge and Jeep franchises. The store moved from its downtown Medford location to a brand new facility in 2007.
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4540 Grumman Dr

Medford, OR

97504

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Showing 499 reviews

October 25, 2022

My service was quick and welldone. Bricetyn was professional and explained everything completed on my car. Everything was checked from tire pressure to wiper blades. Thank you!! More

by Lorim92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bricetyn
Oct 26, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi, Thank you for the review! We are glad you had a professional time working with us! We hope to see you again soon!

October 20, 2022

Just another example of how broken our system is now, worst service I have ever experienced anywhere, my fault, after the worst sales department experience I went back. More

by stevent511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Oct 26, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello Steven, Thank you for sharing your experience. I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the number provided below. 541-858-3269 Justin Godley General Sales Manager

September 17, 2022

Worst experience trying to buy a used car. Took 2 months to get the car and at the beginning they stated they were going to fix the crack in the windshield. 2 months went by and they stated th More

by bittner_30
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent, Marcus
Sep 21, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi Bittner, I would like to offer my apologies for the level of communication provided on behalf of our team. Your frustration is certainly understood and I hope you will consider reaching out to me at the number below so that we may work together towards a positive solution. I hope to hear from you soon. 541-864-1762 Reagan Rivera Service Manager

August 29, 2022

Travis goes over and beyond to help with your vehicle needs. Give that man a raise. More

by Dhosc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

We are happy to see Travis goes above and beyond to ensure your vehicle receives excellent service. We hope to have you back at Lithia CJD of Medford again soon!

July 02, 2022

I have known Lithia since it was a one dealership operation. My dad always said they were crooks but I thought I would give them a chance. He was right and nothing has changed. I was working with sal More

by cegar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Myles Boynton
Jul 07, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello - I deeply regret to hear about your dissatisfaction with your recent visit. I understand your frustration and apologize for any inconvenience it may have caused. I would like the opportunity to speak with you more in depth about your experience. At your convenience, please call me. Justin Godley 541-858-3269 General Sales Manager

May 27, 2022

Trevis is GREAT! ! He knows what he is doing and gets it done. He is the main reason I own a Dodge truck and a jeep. The vehicles are also great. More

by JOHNLEFLER51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevis Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi John, Thank you for your 5-star praise! It is a pleasure to know that you have established a great working relationship with Trevis and recommend us without reservation.

May 31, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Hi John, Thank you for your 5-star praise! It is a pleasure to know that you have established a great working relationship with Trevis and recommend us without reservation.

April 23, 2022

I must have called 50 dealerships Across the Nation looking for the truck I wanted at a fair price. My search stopped when I found Lithia Dodge in Medford Oregon. From start to finish, from build sh More

by Underwoodkp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bisson
Apr 23, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

We appreciate the glowing feedback about your 5-star experience working with Michelle and our team. Thank you for trusting us to complete the purchase of your truck and sharing your satisfaction as a happy customer with the world. Safe travels!

February 01, 2022

Service center was fast and easy guys to work with. Very helpful as well. Will definitely be going back. More

by 24eightconcreteconstruction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Janky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for these kind comments following your recent service visit. We are happy to know you found our team easy to work with and look forward to having you back for future maintenance.

September 09, 2021

I brought my Jeep in for service yesterday morning at 7:00am Greg was courteous, professional and gave me recommendations. Done by 8:am. Thanks More

by johnwarrenmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Janky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

They worked hard to get me my new 2020 Ram 5500 thanks to all that was involved in getting me set up so I could drive it home. More

by jedibeams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baxter Black
May 17, 2021 -

Lithia Chrysler Jeep Dodge of Medford responded

Hello, thank you for taking the time to share this positive review! Our team is pleased to know you are enjoying your new RAM 5500 and would like to thank you for your business! Please don't hesitate to reach out for any future needs, we are happy to help!