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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,083 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,083 reviews

June 16, 2024

Ben Owen’s is such a great service rep. He is always quick to address our vehicles and checks in on us after to make sure the repairs or service was done right. More

by timothy.broadway
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ben Owens
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Jun 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for acknowledging the high-quality care our team provides at Lithia Chrysler Jeep of Reno. Ensuring your vehicle is well-maintained and following up after services are part of our commitment to you.

June 16, 2024

Service was great and on time. Dana runs a very efficient operation. My thanks. JM More

by JWM
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on the service efficiency at Lithia Chrysler Jeep of Reno. We appreciate your acknowledgment of our team's effort to ensure great service delivery. Your satisfaction is very important to us.

June 15, 2024

Tony was a great help in ordering and having my tires installed. Great customer service was provided and I'm a happy customer! Thank you Tony More

by PEGGYULLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback on our tire installation service at Lithia Chrysler Jeep of Reno. It's great to hear you had a positive experience with our team. Thank you for choosing us for your automotive needs.

June 15, 2024

Good communication, friendly, good parts department , on time do, good knowledge of the Jeep brand and various models. More

by JimKatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Thank you for sharing this with us here at Lithia Chrysler Jeep of Reno. It makes us glad to know our Parts Team was friendly and communicated with you well, however, we would sincerely appreciate the opportunity to learn more about your 3-star review and any additional feedback you may have. Could you please email your preferred contact information to us? Best regards, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

June 15, 2024

Had to take my Trackhawk in for a problem. Was helped by Bob Pearce. He was great about getting me a loaner and explaining my extended warranty. Later called explained what the problem was and More

by kurtisal21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience at Lithia Chrysler Jeep of Reno. We appreciate your feedback on our loaner support and warranty explanation services, and look forward to continuing as your chosen service provider in Nevada.

June 15, 2024

Amazing dealership always clean and punctual they got my motor approved when after the original warranty dealership closed down. More

by Ecadra
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with Lithia Chrysler Jeep of Reno, especially regarding the approval of your motor after the warranty dealership closed. It's rewarding to know our cleanliness and punctuality stood out. Looking forward to serving you again.

June 15, 2024

I have been bringing my car to Lithia Chrysler for over 15 years and hands down Charlie is the very best in service! I always know exactly what is wrong and how much it is going to cost with no upselling o More

by smile2all@juno.com
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your loyalty and detailed feedback on our team at Lithia Chrysler Jeep of Reno. We appreciate you recognizing the transparent and respectful service provided by our team. It's great to know that we could make your experience a positive one.

June 15, 2024

Responsive to concerns. Helpful with explaining what was going to be done. Then easy to understand explanation was was found. Good customer service More

by drian1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the responsive and helpful service at Lithia Chrysler Jeep of Reno. We appreciate your feedback on our customer service efforts.

June 15, 2024

Everything was perfect my car was ready when Jarad said it would and I appreciate that More

by susannahbananas
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarad
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience at Lithia Chrysler Jeep of Reno. It's great to hear that our team met your expectations with timely service. We appreciate the feedback and value your business.

June 15, 2024

Didn't have an appointment dropped off my gladiator at 7 a.m. Just needed an oil change and battery changed for auto stop/start. They called one and a half hours after i got home to let me know about chang More

by RENO_DADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to hear our team efficiently handled the oil change and battery replacement on your Gladiator. We appreciate your feedback and are glad the service met your expectations.

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