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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,146 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the ...
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,146 reviews

June 16, 2024

I don’t do cookies. I will say my experiences with the Service and Parts Departments has been very positive each time we visit. Very patron listening service. Deals with More

by MPIRETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings excellent!
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Jun 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experiences with the Service and Parts Departments at Lithia Chrysler Jeep of Reno. We're glad to hear that our team meets your needs efficiently. Your feedback is valued and appreciated.

June 16, 2024

Ben Owen’s is such a great service rep. He is always quick to address our vehicles and checks in on us after to make sure the repairs or service was done right. More

by timothy.broadway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owens
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Jun 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for acknowledging the high-quality care our team provides at Lithia Chrysler Jeep of Reno. Ensuring your vehicle is well-maintained and following up after services are part of our commitment to you.

June 16, 2024

Service was great and on time. Dana runs a very efficient operation. My thanks. JM More

by JWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on the service efficiency at Lithia Chrysler Jeep of Reno. We appreciate your acknowledgment of our team's effort to ensure great service delivery. Your satisfaction is very important to us.

June 16, 2024

Was a very pleasant experience, Dirk was very comfortable to work with and Tony made sure we were covered for our own good with the extended warranty option. Both very real and trustworthy professionals. More

by LSHERFIELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience. It’s reassuring to hear that our team provided comfortable and trustworthy service, ensuring you felt well-informed about your warranty options at Lithia Chrysler Jeep of Reno. We appreciate your feedback.

June 16, 2024

Roman Gomez is the best! He really made my dream come true!! I came in wanting just general info around if a trade in would be possible, and walked out with the car of my dr More

by CHLOEDANGTRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Gomez and Brian Bowley
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Jun 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with our team at Lithia Chrysler Jeep of Reno. We're happy to hear that we could assist with your trade-in and vehicle purchase. Your feedback is greatly appreciated.

June 15, 2024

Amazing dealership always clean and punctual they got my motor approved when after the original warranty dealership closed down. More

by Ecadra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience with Lithia Chrysler Jeep of Reno, especially regarding the approval of your motor after the warranty dealership closed. It's rewarding to know our cleanliness and punctuality stood out. Looking forward to serving you again.

June 15, 2024

Everything was perfect my car was ready when Jarad said it would and I appreciate that More

by susannahbananas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarad
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience at Lithia Chrysler Jeep of Reno. It's great to hear that our team met your expectations with timely service. We appreciate the feedback and value your business.

June 15, 2024

Responsive to concerns. Helpful with explaining what was going to be done. Then easy to understand explanation was was found. Good customer service More

by drian1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the responsive and helpful service at Lithia Chrysler Jeep of Reno. We appreciate your feedback on our customer service efforts.

June 15, 2024

I have been bringing my car to Lithia Chrysler for over 15 years and hands down Charlie is the very best in service! I always know exactly what is wrong and how much it is going to cost with no upselling o More

by smile2all@juno.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your loyalty and detailed feedback on our team at Lithia Chrysler Jeep of Reno. We appreciate you recognizing the transparent and respectful service provided by our team. It's great to know that we could make your experience a positive one.

June 15, 2024

Didn't have an appointment dropped off my gladiator at 7 a.m. Just needed an oil change and battery changed for auto stop/start. They called one and a half hours after i got home to let me know about chang More

by RENO_DADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's great to hear our team efficiently handled the oil change and battery replacement on your Gladiator. We appreciate your feedback and are glad the service met your expectations.

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