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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,003 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,003 reviews

May 15, 2024

$210 for oil change. Then another $200.00 for air filter. That’s a RIPOFF. More

by NVCOWCOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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May 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us here at Lithia Chrysler Jeep of Reno. We would appreciate the chance to speak with you about your recent visit to our Service Department for an oil change and air filter replacement regarding the subsequent price. Please send us your best method of contact so we can discuss this matter further. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

May 15, 2024

Always offers options without pressure to spend more than planned. Jared works quickly and is always friendly. I appreciate the great service. More

by CF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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May 15, 2024 -

Lithia Chrysler Jeep of Reno responded

We greatly value your feedback at Lithia Chrysler Jeep of Reno. Your positive remarks about our service options and the efficiency of our team truly mean a lot to us. We're here for any future needs you might have with your vehicle.

May 15, 2024

The salesmen were very friendly and efficient, they made sure I got the vehicle I wanted. They made the process very fast and no stress. More

by HELLOFORGETFUL90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Vega
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May 15, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback. It was a pleasure to help you find the right vehicle at Lithia Chrysler Jeep of Reno, and we're pleased our team made it a quick and smooth process.

May 15, 2024

We appreciate all the employees all very nice and professional also fast friendly service enjoy doing business with your dealership. Carrie and Jason wright More

by WRIGHTWRIGHTX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for highlighting our team's professional, speedy service at Lithia Chrysler Jeep of Reno. It's customers like you that enable us to strive for excellence. We appreciate your business and kind words.

May 15, 2024

I love every one here at this dealership Donna in parts and Mr. Sebastian and Mr Ben in Service have always been the best. Caring about the customer every time More

by Levcotransmission
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Lithia Chrysler Jeep of Reno responded

We acknowledge your high praise for our team in both the Parts and Service departments at Lithia Chrysler Jeep of Reno. Their dedication to customer care always stands out. Thank you for taking the time to share your positive experience.

May 15, 2024

GOOD JOB OVER ALL FROM STEVE DICK. NOT TONY WAITING FOR A ANSWER IN MY FORD BORNCO SEATS 3 WEEKS More

by shutterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 15, 2024

Bob did a great job taking care of the service for my Jeep Gladiator. Easy drop off and the work was promptly completed. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Lithia Chrysler Jeep of Reno responded

It's encouraging to hear your Jeep Gladiator was serviced with efficiency by our team at Lithia Chrysler Jeep of Reno. We appreciate your feedback, thank you.

May 14, 2024

We met david on a sunday afternoon, he showed us the vehicle we were looking for, got us approved next day on Monday. Great experience quick answers. I would recommend lithia jeep of reno to all of More

by JANDJLANDSCAPING10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

May 14, 2024

Juan Saenz Jr was just awesome as was Steven Harris. I will not hesitate to recommend this dealership to my friends. More

by CAMOMIKE84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your wonderful review! We are thrilled that Juan and Steven had the opportunity to provide you with great service. We thank you for choosing Lithia Chrysler Jeep of Reno!

May 14, 2024

The worst part was waiting so long for the parts ! One month + ! No LOANER car was available , even though everything was still covered under the power train warranty, and we had an extended warrant More

by Cnwjenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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