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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,002 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,002 reviews

May 10, 2024

Roman Gomez and Tim were the most helpful guys I’ve ever dealt with. Amazing people, above and beyond, best of all quick, easy, painless. In and out, I highly recommend Jeep Lithia Reno More

by carrillosergio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Gomez and Tim
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May 10, 2024 -

Lithia Chrysler Jeep of Reno responded

We thank you for your feedback about our team's quick and efficient service at Lithia Chrysler Jeep of Reno. We're glad they could provide a smooth experience that met your expectations. Your recommendation is highly appreciated.

May 10, 2024

Ok. Need better parking. Princes are too high,even for service and for all parts More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 09, 2024

Very nice and helpful. The service center is very clean. It is a joy coming to the area More

by sfoster5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased you enjoy the upkeep of our service center at Lithia Chrysler Jeep of Reno and found our team helpful. We appreciate your feedback.

May 09, 2024

The dealership did a great job were very quick while I waited and we’re very courteous More

by SPOULTON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Your kind words are appreciated. Lithia Chrysler Jeep of Reno strives for quick and courteous service. Thank you for the 5-star review.

May 09, 2024

Professional, got us in quickly, nice facilities. Honest and we like coming there. We wouldn't otherwise. More

by pattitucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
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May 10, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your trust in Lithia Chrysler Jeep of Reno. Recognizing our honesty and quick services means a lot to us. We're grateful for your loyalty and continuous support.

May 09, 2024

Ben was great! He got us in quickly and had a great attitude. The mechanic was able to diagnose the issue and remedy in only 2 hours. I am super happy and highly More

by sprior0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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May 09, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear about your positive experience with our team at Lithia Chrysler Jeep of Reno. It's always good to know when customers appreciate timely repairs matched with a great attitude. We look forward to serving any future needs you may have for repair service.

May 08, 2024

When a transmission issue occurred on our 2015 Jeep Cherokee, Lithiascheduled service very quickly so we could get back on the road. The service was completed with costs in mind. We are now driving h More

by BJNORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

May 07, 2024

Great overall service. They were on top of things to make sure the process went as smoothly as possible More

by JOHNDRURY0737
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

May 07, 2024

Polite, friendly, knowledgeable, and capable dealership and service center. A little expensive for maintenance needs, but if you can't do it yourself and you only want Jeep trained mechanics working on you More

by aliciamberkbigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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May 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, Alicia, and we hope to see you again!

May 06, 2024

Did what i needed done in a timely fashion, with no questions or problems at all. More

by JOSHVARISCHETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Josh, for choosing Lithia Chrysler Jeep of Reno!

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