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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,984 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,984 reviews

April 17, 2024

Charles explained the probable cost to me and approximately how long they would need the car. My car was ready earlier than I expected. The transportation to and from my home was a bonus. I am pl More

by Open eyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Charles and our team, and don't hesitate to let us know if we can be of further assistance.

April 17, 2024

The service was wonderful and they got me in out fast. They made sure to come see me about the air filter More

by mecbratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Apr 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 17, 2024

Prompt and on time. Performed the work as promised. Waiting area was clean and comfortable. Highly recommend this dealership. Outstanding service! More

by RON.LAND.ARCH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

April 16, 2024

Excellent experience all the way around. Drop off was easy and communication was great all the way through. More

by theheuer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando
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Apr 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great rating for our service department! Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

April 16, 2024

The coffee selection was great and the service manager was very helpful and knowledgeable, the truck was done in a timely manner. More

by jswbio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Apr 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience. We truly appreciate your business.

April 16, 2024

I have had dealings with four separate Chrysler dealerships across two states, and Chrysler Jeep of Reno is by far the best. Ben in the service department has been incredible in providing updates a More

by ChryslerFixup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Apr 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're looking forward to sharing your compliments with our crew. Thank you for your business.

April 16, 2024

Property very clean, staff is very professional and courteous. Jared explained what would be done and it was done in a timely manner More

by marquitagaudreau1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared 5 star
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Apr 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Marquita! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jared met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno; we look forward to having you as one of our valued customers for many more years to come.

April 16, 2024

Visit went well. Lithia is always on top of their service. Charles is an amazing contact and always a pleasure to work with. I prefer to pay a premium and go to Lithi More

by JMcDowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Charles and our team. Please don't hesitate to let us know if we can be of further assistance.

April 16, 2024

Charles went above and beyond with my service request. I appreciate all he was able to do. Highly satisfied! More

by LCJBT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Charles and our team appreciate your business and hope to see you again soon!

April 16, 2024

Excellent service advisor who is a primary reason I trade with you in both sales and services More

by jlessly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

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