Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,070 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
Contact Dealership
View Awards

1050 East Plumb Ln #100

Reno, NV

89502

Directions

By Type

Showing 3,070 reviews

May 01, 2024

Not really friendly. I’ve come in 3 times for oil changes and not once has anyone smiled or was friendly. Seems like a chore to help me. I don’t need anyone going above a More

by ELIZABETHOLIVAS08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No ñame.
Report | Print
May 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Elizabeth, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 01, 2024

Thank you to everyone in service including the ride to and from home. Job well done! More

by redmane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben in service!
Report | Print
May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Tony and our service team appreciate your business and hope to see you again soon!

May 01, 2024

Thanks for your help! Appreciate you guys getting me in wit bing a week or so More

by nothisisart
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

May 01, 2024

Bob Pearce provides remarkable customer service and knowledge about what needs to be taken care of. Truly a one of a kind guy. More

by ajflock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and our team, and we look forward to working with you again.

April 30, 2024

Easty to schedule and timely repair work with ample explanation for repair times. Called earlier than expected that the work was complete. More

by samm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

April 30, 2024

Charles was great to work with and knew lot about my truck I will return. More

by jwooley21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our priority, and we're happy to hear that Charles met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno; we look forward to having you as a valued customer for many years to come!

April 30, 2024

Professional, good communication, fast. It was a very smooth visit. Just routine maintenance and I’ll be back for my next service when it is due. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Mary, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 30, 2024

Dirk made the purchase of our new jeep grand Cherokee L very simple and pleasant. Thank you. More

by jf.springcreek
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad Dirk was able to help, and we hope to see you again!

April 30, 2024

Very clean and organized. Very nice people and great service. Very customer focused and always a pleasant experience. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson 5 stars
Report | Print
May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much, Mike, for your excellent review! We are so glad we had the opportunity to work with you and thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

April 30, 2024

Owner and salesman were enjoyable to work with you It was nice not to feel pressured. More

by LINDAMACEDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman
Report | Print
May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Linda! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno; we look forward to having you as one of our valued customers for many more years!

1
...
127
128
129
...
307