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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,552 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,552 reviews

June 02, 2024

Great sales and selection and doing everything they could to help me out with a trade in that had issues. More

by EZHAYA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 02, 2024

Attentive and friendly staff. They were very accommodating to us for coming from our of state to purchase. The whole process was easy and I appreciated our dealer's transparency. More

by MARROXELICA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton Baker
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Jun 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. It's good to hear that our team was accommodating and that the car buying process met your expectations with its ease and transparency. We value your feedback greatly.

June 02, 2024

We are from Nebraska and my 2500 ram coded. The dealership worked the truck in and had it ready in three days BRAVOS AND THANKS More

by brownpurveying
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

June 02, 2024

All staff members were treated you nicely &the service staff were very good thank’s and I appreciate your help… More

by Rolando sales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear that our team at Lithia Chrysler Jeep of Reno provided good service and were helpful. Thank on providing your feedback. It's greatly valued.

June 01, 2024

Normally great service. This time was not. Someone on the phone gave me wrong instructions More

by MEGHANNTHIBODEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know is name. He barely looked up from his desk
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Jun 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, We appreciate you taking the time to share your review and are happy to know that you normally received great service from our team. However, we would like to learn more about your interactions with our team when calling for instructions. Please send us your best method of contact so we can discuss this matter further. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

June 01, 2024

Friendly and efficient service. Reasonably priced oil change performed in a timely manner from an online appointment. More

by MikeV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on the oil change service at Lithia Chrysler Jeep of Reno. We're glad to hear about your positive experience with our efficient scheduling and pricing. Your input is greatly valued.

June 01, 2024

Very helpful to the needs of the customer will advice and willing to.help the customer to their needs of services . More

by JoeG.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about the service at Lithia Chrysler Jeep of Reno. We appreciate your recognition of our team's dedication to meeting customer needs. Feel free to reach out for any further assistance.

June 01, 2024

Hands down the best dealership. This is the 2nd vehicle I’ve purchased from them and both experiences were top notch. Highly recommended dealership!!! More

by Bruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno once again and recommending us. We appreciate your continued trust in our dealership.

June 01, 2024

The service dept fixed the wrong part on my jeep. The problem still exists and I don’t have time to bring it back in. More

by Chrisasalerno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us here at Lithia Chrysler Jeep of Reno. Given the chance, we would like to speak with you about your recent visit to our Service Department regarding the level of customer care you received. Please send us your preferred contact information so we can discuss this matter in greater detail. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

June 01, 2024

Charlie well prepared. Clean waiting area. All staff friendly. Work completed as described and correctly More

by tyoung20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting the cleanliness and friendliness at Lithia Chrysler Jeep of Reno. We are glad to hear that your service was completed satisfactorily.

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