Lithia Chrysler Jeep of Reno

Oil change Normal interaction. Service was prompt. Arrived early and was helped right away.Waiting room is pleasant with television and coffee and overall I was Normal interaction. Service was prompt. Arrived early and was helped right away.Waiting room is pleasant with television and coffee and overall I was very satisfied. More

Jeep Service Great experience and very helpful staff. We have a lifetime oil change program and it is well worth the expense! We can't wait until Lithia relocate Great experience and very helpful staff. We have a lifetime oil change program and it is well worth the expense! We can't wait until Lithia relocates!!! More

50K Service From calling for the appointment, to actual service. All was great. Bob informed me of a sale on tires, of which I need, and I scheduled an appointm From calling for the appointment, to actual service. All was great. Bob informed me of a sale on tires, of which I need, and I scheduled an appointment for next week. More

Every visit I have taken a couple different vehicles into Lithia for service. Each and every time has been a great experience. From the first call to make the ap I have taken a couple different vehicles into Lithia for service. Each and every time has been a great experience. From the first call to make the apointment to follow up call, Tony was friendly, kind and courteous. He was knowledgeable and professional. More

My red jeep Tony is so good at his job- - - he’s a keeper!!! Nice on the phone and even nicer in person. I appreciate how kind he is to me. Tony is so good at his job- - - he’s a keeper!!! Nice on the phone and even nicer in person. I appreciate how kind he is to me. More

Great service department Thank you for getting my jeep fixed and for actually caring about your customers! My jeep was a few miles over my 36k warranty and they were nice enou Thank you for getting my jeep fixed and for actually caring about your customers! My jeep was a few miles over my 36k warranty and they were nice enough to still let me use my warranty. They even provide a shuttle. My jeep was fixed, I was picked up 15 mins after and taken to the dealership. (Shuttle driver is 10/10) Great service!! More

Service Bob Pearce was wonderful to work with. I needed my vehicle serviced badly!! He kept me in my budget and I was still able to get all the necessary wo Bob Pearce was wonderful to work with. I needed my vehicle serviced badly!! He kept me in my budget and I was still able to get all the necessary work done. He goes above and beyond to help. Very friendly and professional. A true asset to the service department. More

Recall Servicing The inspection of my vehicle.and the correction of two items that were noted on "recall" notifications were handled by the service department in a ve The inspection of my vehicle.and the correction of two items that were noted on "recall" notifications were handled by the service department in a very reasonable amount of time and in a very courteous and professional manner. From first arrival to completion was less than 2 hours. More

Our new vehicle sales experience Robert Black handled our needs professionally and courteously. He was never pushy. He knows the product well and took the time to explain everything a Robert Black handled our needs professionally and courteously. He was never pushy. He knows the product well and took the time to explain everything about the Rubicon's operation. Tony, the Sales Manager, was also great and made us feel totally comfortable with the sales process. More

30 k service Charly is great every time I am in. Schedules are easy and convienient. Keep up the great work I am happy with the work done Charly is great every time I am in. Schedules are easy and convienient. Keep up the great work I am happy with the work done More