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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
3,036 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,036 reviews

October 28, 2023

We have bought two vehicles from there and like there services. Fast and efficient manners. Thank you More

by SKULLLEGACYVET
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eathen.
Oct 29, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your 5-star review. We're delighted to know that you've chosen our dealership for two vehicle purchases and have found our services to be efficient and prompt. Understanding and meeting our customers' needs is our top priority. We appreciate your trust in us and look forward to serving you in the future at Lithia Chrysler Jeep of Reno.

October 28, 2023

I’m 66 years old, Performance cars have been all I have ever wanted to drive. When it comes to dealerships and service Lithia, blows away every auto place I have ever dealt with, by a long shot. I never ha More

by Rocket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
Oct 30, 2023 -

Lithia Chrysler Jeep of Reno responded

We are honored you took the time to leave us a five-star review. It is excellent to learn that our trustworthy Sales Team made you feel safe and secure during your car-buying experience. We aim to make sure our valued customers are satisfied and provided with top-notch customer service. Your satisfaction means a lot to us, and we truly appreciate you choosing Lithia Chrysler Jeep of Reno for all of your automotive needs.

October 28, 2023

Tony is attentive and responsive. Thank you for the quick response in calling me back when I’ve left a message! Thank you!! More

by rjboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Lithia Chrysler Jeep of Reno responded

Hello, we are glad to read that our team was attentive, responsive, and quick. Thank you for taking the time to leave us this awesome review and 5 stars. Our team will be happy to assist you with anything you need on your next visit at Lithia Chrysler Jeep of Reno.

October 28, 2023

Bob Pierce is always extremely professional and an outstanding representative for your company. Your entire service department is squared away and always provides outstanding service. I haven continue More

by RANDYSAULNIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don in shuttle service , 5 stars
Oct 30, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your 5-star review. Our Service Team is elated to read about your positive experiences with our team. It's evident that we consistently showcase our professionalism and dedication, truly embodying the values we stand for. We're also delighted to see that our service department meets your expectations, reinforcing your trust in Lithia Chrysler Jeep of Reno. Our commitment to safety, professionalism, and kindness does not go unnoticed, and we're glad we add to the overall exceptional experience. We understand the importance of every interaction and are grateful for your continued trust in our services. Should you require any assistance or have questions in the future, know that we're always ready to help at Lithia Chrysler Jeep of Reno. Safe travels in your vehicle!

October 28, 2023

From the Sales Dept with Tony Moore and Robert Black to the Service Dept in Bob Pearce and Jared Phearson always a pleasant and great experience/service!!! More

by StaceyKruse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Phearson
Oct 29, 2023 -

Lithia Chrysler Jeep of Reno responded

Hi, it is great to know that our Sales and Service Team was pleasant to work with, and provided a great experience during your visit. Thank you so much for kind review and 5 stars. We appreciate your business at Lithia Chrysler Jeep of Reno, and we hope to work with you again in the future.

August 18, 2023

We bought our 2023 Jeep Grand Cherokee from Lithia and he was our salesman! This man is a man of his word and that's harder and harder to come by anymore.. I had an issue with my display and Lithia wasn't wa More

by ccpinkham
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2023 -

Lithia Chrysler Jeep of Reno responded

We are honored to have your four-star review. Our Sales Team is thrilled to know they kept their word. Thank you for your feedback as it is greatly appreciated and will help improve our customer satisfaction here at Lithia Chrysler Jeep of Reno. Congratulations on your new 2023 Jeep Grand Cherokee and we happily invite you to come back and see us again soon.

April 07, 2023

I have been waiting for months for my windshield to be replaced. The service department is unhelpful and gives unlimited excuses. Unfortunately, no one cares. More

by Anje
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
Apr 07, 2023 -

Lithia Chrysler Jeep of Reno responded

Hello Anje, We pride ourselves on the high-quality standards our Service Team maintains here at Lithia Chrysler Jeep of Reno. We would appreciate the opportunity to learn more about your experience. At your earliest convenience, please contact us directly so we can discuss this further. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

March 12, 2023

Robert black. ..experienced professional...many years of dealing with him...he finds a way to make it happen More

by evincr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Lithia Chrysler Jeep of Reno responded

It means a great deal to us here at Lithia Chrysler Jeep of Reno that you were able to leave with a great new car. We appreciate you taking the time to give our Sales Team this 5-star review and look forward to helping with any future automotive needs. Happy driving!

Mar 13, 2023 -

evincr responded

Enjoy seeing the experienced guys...in reno the best

January 20, 2023

Dirk was amazing to work with and everyone made the experience easy and comfortable!! I love my jeep!! More

by nmart34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Lithia Chrysler Jeep of Reno responded

Congrats on your new Jeep! We are elated to see that our Sales Team made your purchase experience smooth and easy. Welcome to the Lithia Chrysler Jeep of Reno family.

January 19, 2023

Great experience. Sean Donlevy and the team made the process very easy. Loving my new Wrangler. More

by Greg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Lithia Chrysler Jeep of Reno responded

Greg, thank you so much for choosing Lithia Chrysler Jeep of Reno. We're excited to receive your 5-star rating and review. Our Sales Team is pleased to learn that you had a great car-buying experience. Congratulations again on the Wrangler!

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