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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,080 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,080 reviews

November 10, 2023

Great experience and everything went very smooth. I never felt rushed or taken advantage of. Very one was very nice and patient More

by TERANKENNARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive review about your recent experience at Lithia Chrysler Jeep of Reno. Our staff aims to provide a high level of service, and we're glad that reflected on your visit.

November 09, 2023

I never have to worry about what gets done when I bring my vehicles to Tony. More

by Billcamit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Garcia
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Nov 09, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for placing your trust in us here at Lithia Chrysler Jeep of Reno. It's great to hear about your positive experiences with Tony handling your vehicles. Your satisfaction is our utmost priority.

November 09, 2023

The dealership is terrific! Kudos to employees such as Bob Pierce from your service department, who brings an elite customer service experience and a great attitude to your ser More

by Jay Kerrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear about your positive experience at our dealership, and particularly with Bob Pierce from the Service Department. Your kind words are greatly appreciated.

November 09, 2023

Great Everyone and everything related to the service on my Jeep gets a 5. This survey, however, does not. It's very annoying to get this by text. More

by mepperson962
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Nov 09, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our Jeep service at Lithia Chrysler. Your point about the text survey is noted and understood. Thank you for sharing your perspective.

November 09, 2023

Jerad helped me immediately. Kind and friendly. Explained there was an issue with the coolant tray. Will order… More

by JLUXTON1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerad in Service Dept
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Nov 09, 2023 -

Lithia Chrysler Jeep of Reno responded

It's nice to hear our team, particularly Jerad, offered prompt and friendly service during your visit. We appreciate your understanding regarding the coolant tray issue. Thanks for choosing Lithia Chrysler Jeep of Reno.

November 09, 2023

Great Customer service. Workers are knowledgeable m, experienced and helpful. Service is on time. Love this place.. More

by ANGELINAHOCHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
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Nov 09, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our knowledgeable staff and timely service at Lithia Chrysler Jeep of Reno. Your satisfaction is important to us. Thank you for the support.

November 08, 2023

This is a beautiful dealership with very friendly employees. The time for purchase and delivery were exceptionally quick. More

by myoffee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Lithia Chrysler Jeep of Reno responded

Appreciate your time in rating Lithia Chrysler Jeep of Reno. We're glad you were well-accommodated and found the dealership pleasing to eye. The team prides itself on efficient service delivery so we appreciate the nod to that end.

November 08, 2023

Very professional , acure and honest on his work service is on time and easy to talk More

by Ricardojuarez67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

November 08, 2023

The service advisor Charles is the best I’ve ever had - he does a fabulous job More

by cchristie1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

cchristie1997 responded

The service advisor Charles is the best I’ve ever had - he does a fabulous job

Nov 08, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback about Charles, our service advisor. We're pleased you had a positive experience at Lithia Chrysler Jeep of Reno. Thank you for choosing us!

November 08, 2023

Check in was easy and the oil change was done quicker than I expected. I will return for the next one. More

by SFORBESL
Recommend Dealer
Yes
Employees Worked With
Jared. He's always awesome!!
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Nov 08, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive input. We strive for quick and easy service like we provided with your oil change. Looking forward to seeing you again at Lithia Chrysler Jeep of Reno.

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