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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,172 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,172 reviews

November 01, 2023

Awesome people who provide excellent customer care as well as service on my vehicle. The best dealer service I have ever dealt with. More

by KENTCELL2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Lithia Chrysler Jeep of Reno responded

Kent, We are very happy to have provided you with such a positive experience! Charles and our team sincerely value your business and look forward to your next visit.

November 01, 2023

Always professional and communicate without ambiguity. Ben always goes above and beyond to ensure the best interaction and service possible. More

by jacquesgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owens
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Nov 02, 2023 -

Lithia Chrysler Jeep of Reno responded

Jacques, Thank you so much for your excellent review! We are so glad that Ben had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2023

Compared with previous experiences Lithia was heavenly. All the people that I worked with were terrific, Ashton, Ruben, Tony and Brian; all earned my praise. Although a little longer than anticipated, the More

by DBOR421585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Ashton.and Brian.
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Nov 02, 2023 -

Lithia Chrysler Jeep of Reno responded

Congratulations on your new vehicle! We are so glad that Ashton, Ruben, Tony, and Brian had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 01, 2023

Helpfull people around & friendly and good customer service… i love the car i buy from them More

by AALIYAHCUSTODIAL0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Lithia Chrysler Jeep of Reno responded

Aaliyah, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

November 01, 2023

Dealer they were really helpful to resolve my mecanic problem and Suply all my needs More

by ZEPEDACS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

October 31, 2023

Wow what professionals. I was in and out as quick as I could have been for the issues I had. More

by nick.cameron916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben from service department
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Nov 01, 2023 -

Lithia Chrysler Jeep of Reno responded

Nick, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

October 31, 2023

Excellent service! Called to get on schedule, only one week wait, Brought vehicle in the evening before appointment, I was out of there in about 5 minutes. Vehicle was More

by johncrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that Charles had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

October 31, 2023

Easy to set up appointment, Charles provided the services I needed. I used the shuttle services. The driver was great. The only problem was the wait to get the shuttle. I had to wait 1.5 hours. More

by P.MVIOLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

October 31, 2023

I’ve been driving Jeeps from here for 20 years. Ben in the service center has always gone out of his way to insure that my problems are solved. More

by chuck6232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Nov 01, 2023 -

Lithia Chrysler Jeep of Reno responded

We are very happy to hear that Ben provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 31, 2023

Ben Owoins service writer went above and beyond to help with my Jeep. Great service and a really nice person More

by BOBBYDECKER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Nov 01, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear that Ben and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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