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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,984 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,984 reviews

February 10, 2025

Express service is great. Easy to book and the service is fast. Service advisors are helpful. More

by BRIANR789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Brian, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

February 09, 2025

This is my first time from buying a vehicle from this dealership and it was an AWESOME experience. My sales person was Sean Donlevy and he was EXCELLENT to work with. I live in the Nashville, TN area s More

by tdrobinson3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bowley
Feb 09, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 09, 2025

Ruben was wonderful my husband and I came in pretty late towards the end of the day. He didn't make us feel like we were keeping him going home. He took time to show us the truck we were interested in and h More

by Amber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Amber, Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Ruben and our team appreciate your business and hope to see you again soon!

February 09, 2025

After the initial hiccups with the radiator installation, Bob Pearce came through with "flying colours" and took care of all the outstanding issues. This is one of the many reasons that we keep bringing our More

by kiwibrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear that our team ensured your radiator installation issues were resolved. Thank you for trusting Lithia Chrysler Jeep of Reno with your vehicles. We're always here to help with any future needs.

February 07, 2025

Excellent service Ruben camarena was very helpful he really went extra mile in he’s customer service. More

by Maria Pleth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. We're glad to hear that our team was able to provide extra support.

February 07, 2025

Snapped bolt after truck was serviced for break issues. One bolt holding caliper on when returned. More

by JOHNNYVAWTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 06, 2025

It was easy to get an appointment. The service was very professional. Michael was very respectful More

by MRSAUTUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 06, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and our team met your service expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

February 05, 2025

Great service, They made for a very smooth transaction! I would recommend them for sure! More

by ASCHUPPERT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton
Feb 05, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 04, 2025

Ben is excellent to work with and is very responsive to my needs. Service was done on time as promised More

by JOE.VENI3431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 04, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Joe, and we're happy to hear that Ben met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

February 03, 2025

What a great experience and actually look forward to my next service. Coffee machine is pretty good too. More

by DV_25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for the positive feedback. We're glad you enjoyed your experience with us at Lithia Chrysler Jeep of Reno!

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