Lithia Chrysler Jeep of Reno

Staff were friendly and I appreciated the shuttle service. Originally was told my car would be done at 5pm but they had it done 2 hours early. service. Originally was told my car would be done at 5pm but they had it done 2 hours early. More

Ben was great to work with. Communication was maintained throughout the service. Great job team! Communication was maintained throughout the service. Great job team! More

Both the sales team and the service team have been great to work with. Unfortunately I seem to have purchased a Jeep with a lot of issues. I've had my 2025 for a month and the 3rd cylinder went out twice (w to work with. Unfortunately I seem to have purchased a Jeep with a lot of issues. I've had my 2025 for a month and the 3rd cylinder went out twice (wasn't fixed the first time) leaving me stranded, the driver's heated seat wouldn't work and the music/navigation system seems to be glitchy. Not happy with the quality of my 2025 Jeep. More

The dealership is clean and beautiful. Charles Sebastian has been my primary service representative for many years. He has managed a lot of complicated diagnostic and service appointments Charles Sebastian has been my primary service representative for many years. He has managed a lot of complicated diagnostic and service appointments for me and my family over the years He knows cars and knows what he is doing. He is honest and fair and I consider her a personal friend at this point. Likewise with everyone else I have had the pleasure to work with here including other service personnel. Tony Moore and Kenny in sales are first rate. This is a first class and stand up operation. More

Whenever I come in with a problem, they always accommodate whenever it’s possible for them to fit me in. accommodate whenever it’s possible for them to fit me in. More

Good service my car was done in a acceptable manner and my waiting time was minimal thank you for the great service my waiting time was minimal thank you for the great service More

Colby in financing is fantastic, I have a worked with him the last 3 Jeep Cherokee’s and Tony is great the last 3 Jeep Cherokee’s and Tony is great More

Service was timely and professional. Great experience every time I have come to this location. Great experience every time I have come to this location. More

I bought a used vehicle at a very fair price and in excellent condition and low mileage. They definitely don’t sell vehicles with questionable background. I have full confidence that the vehicle is m excellent condition and low mileage. They definitely don’t sell vehicles with questionable background. I have full confidence that the vehicle is mechanically sound and nothing was hidden. Salesman was friendly and honest in completing the sale. Highly recommend Lithia. More

It so hard to find a service center who will treat woman not like they are idiots! When I first called to make the appointment I was told by Jarad that it was okay to drive my car even though it was leaki not like they are idiots! When I first called to make the appointment I was told by Jarad that it was okay to drive my car even though it was leaking oil and making a rattling noise when I accelerated on the gas which was absolutely wrong. Felt very uncomfortable with they way I was treated by Robert very unprofessional. I have only had my car for 9 months which I purchased there with you guys last April 2024 and that was an amazing experience. I had all my paperwork in order. I do follow up with the Carfax. I brought the vehicle in when due for oil change then one month later for tire rotation. I was told by Robert it was due for but stopped him and said it is not due for anything until 2 months which is a brake check and in March 2025 will be an oil change. Your service center is the only one who has worked on my vehicle since the purchase. I do try and keep up with maintenance on my vehicle but when you come into a service center that looks at you like you have no idea what your talking about is just not right. It's hard enough as it is being single and learning do these things on your own. More