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Lithia Chrysler Jeep of Reno
Reno, NV
3,286 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,286 reviews
Verified Customer
September 06, 2025
Awesome service department staff and great customer service. The experience working with them is amazing and never fails to impress me. service. The experience working with them is amazing and never fails to impress me. More
by Linda Lambert
Employees Worked With
September 05, 2025
Quick and efficient way to have my vehicle serviced. I was back on the road in 30 minutes. I was back on the road in 30 minutes. More
by Rachel.bales
September 05, 2025
I am really happy I purchased from this dealership. The car buying process can be overwhelming but everyone at this dealership was very genuine and patient which made this a positive experience The car buying process can be overwhelming but everyone at this dealership was very genuine and patient which made this a positive experience More
by REYESA2051
September 05, 2025
My experience at the dealership was courteous, professional, and timely. My appointment was on time and satisfactory would recommend Lithia to friends and family. professional, and timely. My appointment was on time and satisfactory would recommend Lithia to friends and family. More
by Eagle Scout
Employees Worked With
Jared *****
September 05, 2025
I have been going to this dealership for about 3 years and I have had great experience. Jared is such a great person and advisor. His attention to detail and kindness doesn't go unnoticed. and I have had great experience. Jared is such a great person and advisor. His attention to detail and kindness doesn't go unnoticed. More
by JAVALOSVILLAGOMEZ
Employees Worked With
Jared Phearson
September 05, 2025
I was very pleased with your service. Your employees were very respectful quick and clean. Definitely would come back and recommend to others. Thank you guys from the Salazar family. Your employees were very respectful quick and clean. Definitely would come back and recommend to others. Thank you guys from the Salazar family. More
by ESTEBANSALAZAR81
Employees Worked With
September 05, 2025
Michael was very helpful during my car’s week+ stay at the service dept. He listened to my concerns, spoke to me respectfully, and was willing to advocate to management to help me get my car fully fixed. the service dept. He listened to my concerns, spoke to me respectfully, and was willing to advocate to management to help me get my car fully fixed. I appreciate his advocacy for my car and for the safety of my family. He has reminded me of why I enjoy and continue to be a jeep customer. My conversation with Bob on the other hand was one of the worst customer service experiences I have ever had. Bob spoke over me when I was attempting to address concerns about my car, he was very rude and even refused to let me finish my sentence at one point. I asked him if he would let me finish my sentence and he said that he would not because whatever I was saying didn’t matter. He said it wasn’t going to change his mind. I have never been treated more disrespectfully as a customer. More
by EBBAKER20
