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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,241 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,241 reviews

December 16, 2024

The team is always friendly, accommodating and efficient. Thank you for taking care of my car More

by SALSKI2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 15, 2024

The whole team made it a great experience! Love ... love ... love my Jeep! Sent my daughter over and they took good care of her also! More

by MARYANN.TAYLOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing such positive feedback about Lithia Chrysler Jeep of Reno. It's wonderful to hear that both you and your daughter were well taken care of. Enjoy your Jeep!

December 15, 2024

The service advisor Mike was great I enjoyed our talk about the jeep and our experience with the older model vehicles More

by jamessstjohn55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
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Dec 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is happy to hear that our team could make your experience enjoyable. We hope you enjoyed the conversation and learned more about your vehicle!

December 15, 2024

Mike in Service has been very helpful and understanding. Kept me updated about the process. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at the service desk
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Dec 15, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, it's great to see our team meeting your expectations. Glad the updates were helpful during your visit.

December 15, 2024

My salesperson, Juan (Also know as Junior], was fantastic—professional, patient, and genuinely committed to helping me find the perfect car. The finance team also made the process seamless, explain More

by KLMCGREEVY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan, Junior
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Dec 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing our team at Lithia Chrysler Jeep of Reno. It's great to know that their efforts enhanced your experience in purchasing a car. Wishing you safe travels with your new vehicle.

December 14, 2024

Tony took very good care of our family with very short notice and I appreciate his attention to detail and thoughtfulness. More

by dave.kim77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Veracelli
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Dec 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad to know our team provided such attentive service. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 14, 2024

On and Jason were great. They did what I asked them to do and nothing else. More

by barryrosenthal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad you enjoyed working with our team. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 14, 2024

Bob Pearce is an excellent service advisor who makes the service department a good experience. More

by hawks-purr-0l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2024 -

Lithia Chrysler Jeep of Reno responded

We're happy to hear that our team provided you with a great experience. Thank you for the kind words about Lithia Chrysler Jeep of Reno. See you next time!

December 13, 2024

We bought a car on the 10th of November that had a serious safety recall on the 7th of November. The parts to fix this are unavailable. When my wife tried to ask TONY to trade this in on a car with no More

by WATER845
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 13, 2024

I have experienced great customer service from Bob with my jeep needs. He has been very helpful when I have had an issue with my jeep. More

by megan.fuller10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2024 -

Lithia Chrysler Jeep of Reno responded

We greatly appreciate your feedback. At Lithia Chrysler Jeep of Reno, our team always aims to provide helpful support for all your Jeep needs.

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