Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,286 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
Contact Dealership
View Awards

1050 East Plumb Ln #100

Reno, NV

89502

Directions

By Type

Showing 3,286 reviews

August 30, 2025

The dealer was timely, identified and fixed the problem, and kept me informed. Great job! More

by Joearcher2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2025

Advisors are super hard to get a hold of and get any return call backs. More

by mycityat775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarred
Report | Print
Aug 31, 2025 -

Lithia Chrysler Jeep of Reno responded

Hello, Your satisfaction is important to us. We would appreciate the opportunity to discuss your feedback regarding the quality of communication you have experienced with our Service Department. Kindly email us with your preferred contact information at a time that best fits your schedule. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

August 30, 2025

Oil change service was great. When I called for the appointment, I told the service writer that I had an issue with an intermittent left turn signal warning and that I could find More

by steve.mindt
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2025 -

Lithia Chrysler Jeep of Reno responded

Hello Steve, Please know your feedback is highly valued, and we appreciate you taking the time to share your experience. It's great to learn that you were satisfied with the oil change performed by our Service Department. However, we would like to address the matter of scheduling an additional appointment for the turn signal repair. Kindly email us with your preferred contact information at a time that works best for you. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

August 29, 2025

Simple and seamless Easy transaction Jeep was ready to go the following day. Great experience More

by cpomidoro
Recommend Dealer
Yes
Employees Worked With
Cory He was excellent!
Report | Print
Aug 29, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 29, 2025

Jared was an excellent service team member. He helped me every step of the way & made my experience pleasurable More

by stacialonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Aug 30, 2025 -

Lithia Chrysler Jeep of Reno responded

We're happy to hear that our team provided you with a great experience. Thank you for your kind words and support of Lithia Chrysler Jeep of Reno.

August 28, 2025

Oil change, Tire rotation and filter replacement…fast and easy!!!! appointment was easy as well … 5 out of 5 More

by rulasc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember the service rep
Report | Print
Aug 28, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 28, 2025

Friendly and quick to respond when leaving a message and great staff to work with you More

by M.ANDERSON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad you found our team at Lithia Chrysler Jeep of Reno friendly and responsive. Thanks for the feedback.

August 28, 2025

Its a good clean place, everyone that works there is very friendly. They took care of us. More

by CLOVE2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Maxwell
Report | Print
Aug 28, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

Aug 28, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your experience. We're pleased to know you felt well taken care of at Lithia Chrysler Jeep of Reno.

August 28, 2025

Great service Service writer and tech were very helpful and knowledgeable. Thank you again for a prompt repair More

by wbsfab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Aug 28, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 27, 2025

Jared as always is such a pro. Great service: excellent communication and attention to details More

by jpomeroy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Aug 27, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad you had a positive experience with our team at Lithia Chrysler Jeep of Reno. We appreciate your feedback and look forward to continuing to serve your automotive needs.

1
...
6
7
8
...
329