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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,978 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,978 reviews

August 27, 2024

Amazing service and the upmost professionalism shown at this department. I haven’t had such good service out of a Vegas Lithia dealer ever. We might have to drive up to Reno when we need service from now More

by eljoe1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 26, 2024

They did my oil change but didn’t drive the vehicle to listen to the concerning noise. Instead just said they didn’t see anything unusual. That bothered me. More

by BONNIE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod
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Aug 26, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 26, 2024

Robert, Tony and Colby were great. I love how they respected our time and worked as efficiently as possible to get us on the road with what we wanted at a fair deal. More

by FIVELAKESNV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Aug 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Lithia Chrysler Jeep of Reno are glad to have you as a customer.

August 26, 2024

Tony has continued to be extremely helpful and has worked hard to build a strong relationship with his customers. More

by JNKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that Tony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

August 26, 2024

It’s such a hassle free shop and no hard sales tactics just great service More

by RRONSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.. Owens
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Aug 27, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 26, 2024

Incompetent, failed to communicate, failed to follow through with agreed upon services. Stated said services were complete, they were not. More

by Mcrosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Geist, Ben????
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August 24, 2024

Very pleasant experience. Sean was very helpful and expediting our sale as we traveled through Reno More

by LIN.GRIMZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Sean here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 24, 2024

Most convenient oil change I’ve done in a long time, I left JEEP over at Mill because I couldn’t get my oil change conveniently, those two guys in lube are on point. More

by Dr. Burn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The two lube guys, and their name should be on this list
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Aug 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 24, 2024

No hassle ,straight shooting, minimal hassle , Robert Black great at details. Sales dept great people. More

by HALGRIMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for choosing Lithia Chrysler Jeep of Reno! Please let us know if we can be of any more assistance.

August 24, 2024

Jared was awesome to work with. Very engaged and informative. Scheduling for the oil change was same day which was a pleasant surprise. More

by tstaton7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared 5 stars
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Aug 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

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