Lithia Chrysler Jeep of Reno

Service writer Michael and Scott Winford came to my rescue even though they were booked out 2 weeks.They took care of my problem with note wait time and no charge on parts and labor. Best service from rescue even though they were booked out 2 weeks.They took care of my problem with note wait time and no charge on parts and labor. Best service from any dealership I had ever experienced Thank You Lithia Jeep More

We had a great experience at cheap. The process was very quick and easy! We love our new Jeep and we will come back again and again it’s not our first Jeep. The process was very quick and easy! We love our new Jeep and we will come back again and again it’s not our first Jeep. More

Sean was great no pressure and followed up when a jeep I was looking for came in. was looking for came in. More

I enjoyed fast service, ease of scheduling and friendly staff. I did wait a little long to pick up my car. staff. I did wait a little long to pick up my car. More

Always quick and courteous service and a very nice service department and waiting area. I live in Carson City and drive to Reno to get my car serviced always ...Thankyou guys/Mike service department and waiting area. I live in Carson City and drive to Reno to get my car serviced always ...Thankyou guys/Mike More

Work was done fast. Had an oil change and was there about thirty minutes. No complaints Had an oil change and was there about thirty minutes. No complaints More

Making an appointment here was so easy and they try to make it on client convenient time. Thanks for doing an awesome job!! make it on client convenient time. Thanks for doing an awesome job!! More

I really liked the professionalism of Robert Black and his staff.. I appreciate the service his staff.. I appreciate the service More

For the most part it was okay. Shawn was very nice and he had worked with me for quite a while trying to help me. The only thing that Really Kind of put a bad taste in my mouth wa Shawn was very nice and he had worked with me for quite a while trying to help me. The only thing that Really Kind of put a bad taste in my mouth was I felt rushed and I felt like the finance manager Tony he kept walking around Even when I first got there and hadn't even talked to Shawn yet he was circling and he kinda made me feel like he was a shark and I was His next meal. I really think they could have done a little bit better to help me lower my payments because I bought cars before and I know they can do it and That fact that certain questions I asked him he wouldn't look me in the eye when he answered them, it made me feel like hes not being Completely honest. I don't know I really think he could have got my payment down and he said he couldn't period! I know that's not true since I bought cars before and most seasoned salesman can and will Work with a customer that's what salesman do. I was always fortunate enough to not have to deal with the regular sales person. I always had the non commissioned internet / fleet managers and they at least acted like they cared. He really just made me feel like all he wanted to do was sell the car. But as for the car it's beautiful. More

Accommodating to customer needs, informative about product, friendly sales and financial advice. Gave honest information. product, friendly sales and financial advice. Gave honest information. More