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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,090 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,090 reviews

August 15, 2024

Very helpful very nice answered all my questions. Did not take a very long. Great place More

by LWiley0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

August 14, 2024

We were in a breakdown situation in our Ram 2500 on day one of a 30 day road trip. Called Ben at Lithia, he got us in same day and we were on the road by noon next day. Excellent service and very pleasant More

by bettynorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ogden(?)
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Aug 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Betty, Thank you so much for your kind words for Ben, and for taking the time to leave us this wonderful feedback!

August 13, 2024

Fixed my car. Wish it was cheaper but Bob is a good guy and was patient and answered all my questions. More

by dana21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Dana, Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. Robert and our team appreciate your business and hope to see you again soon!

August 13, 2024

Great service and great follow-up. Working with me to solve issue. Tony helped me with a previous issue. More

by birdiemmlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with Tony and our team. We're glad to hear we delivered such a great experience!

August 13, 2024

I tried to reach Charlie for 3 weeks! Please check old employees voicemail. Bobs great. More

by christina.feest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Christina, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 12, 2024

I’ve always had a great experience at this dealership. My service was quick and easy. More

by William Goodpasture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Aug 12, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you, William. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

August 12, 2024

Excellent service and super helpful when it came to working with my family. I highly reccomend! More

by OSCAR.ADAME
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
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Aug 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Oscar, and for taking the time to leave us this wonderful feedback!

August 12, 2024

Tony is great and always goes above and beyond! I dropped my truck off for an oil change and tire rotation and had barely gotten back to work, and guess who called.? It was Tony letting me know tha More

by DUNHAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony and the team met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

August 11, 2024

For a car dealership, it is not too uncomfortable. The showroom is very nice and there is a decent amount of cars to choose from. More

by SANDY37
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Baker
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Aug 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback. We're glad to hear you were comfortable and enjoyed our showroom at Lithia Chrysler Jeep of Reno.

August 11, 2024

LITHIA CHRYSLER Jeep of Reno is the place I ALWAYS go for purchase and service. Just completed what I believe is my 4th purchase from them. Everyone is friendly, helpful and very enthusiastic about their More

by DBNRNO1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Saez, Jr
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Aug 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your continued trust in Lithia Chrysler Jeep of Reno. We're pleased to hear about your positive experiences with our team. We look forward to assisting you again!

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