Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,317 Reviews

2,317 Reviews of Lithia Chrysler Jeep of Reno - Service Center

Sort by
April 11, 2024

Problems were resolved to my satisfaction and an old emissions recall was completed. Charles was very helpful. More

by michael@themcclainfamily.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Michael, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charles and our team, and we look forward to working with you again.

April 11, 2024

Very unprofessional. Gave me my Jeep back after service without test driving it and there was an engine issue that at first they tried to blame me for. An hour later dete More

by ogdragonshrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 11, 2024

Always so clean, helpful, prompt and friendly! Bob always takes great care of his customers! More

by AB Sparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experiences with Bob here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 11, 2024

Great shop great people great work done right the first time. My favorite shop in town More

by larryscool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Blondina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Larry, and we look forward to working with you again.

April 10, 2024

They resolve the issue that our jeep had with the stereo going crazy, will recommend this dealer More

by paulina_10d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, Paulina, we look forward to having you as a valued customer for many years to come!

April 10, 2024

I have always had a great experience with this dealership. Bob has always treated me fairly. More

by STACYRENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Stacy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bob and our team, and we look forward to working with you again.

April 10, 2024

Always great service from the guys here. Bob took good care of my car, in and out in the time promised. Cannot ask for more. More

by alzibob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Bob here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 10, 2024

No matter what Charlie does a great job communicating and discussing what’s wrong and what is needed. More

by PENNED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Charlie here at Lithia Chrysler Jeep of Reno.

April 09, 2024

Getting a ride home and back to pick up my car was a great help. More

by LMTHOMAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Apr 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 09, 2024

They did a fantastic job on my brake pads and rotors. I would recommend this place. More

by J.wilkinson1256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared phearson, Fernando Rivas
Report | Print
Apr 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
...
111
112
113
...
232