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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,395 Reviews

2,395 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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May 16, 2025

Received fast, efficient service for my oil change. Greeted right away and staff was very friendly. They had me in and out extremely quickly. More

by K.BAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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May 16, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

May 16, 2025

Outstanding service and great customer support. Service personnel were very knowledgeable and helpful during the entire process. More

by eric153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerod
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May 17, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your positive experience with us at Lithia Chrysler Jeep of Reno. We appreciate your kind words about our team's service and support.

May 16, 2025

Bought my jeep 5 years ago with you , I’m very happy with sales & service throughout the years. Thank you. More

by Mark Jorgensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 15, 2025

Fernando is a god amongst men on this world who can make anything happen at anytime. More

by acates0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

May 15, 2025

Had a problem with my warranty and they were able to fix the situation. And complete the work in a timely manner. More

by rkeenan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Lithia Chrysler Jeep of Reno responded

I'm glad we could help resolve the warranty issue and get the work done efficiently. If there's anything else you need, feel free to reach out. Take care.

May 15, 2025

awesome and they stayed in touch throughout the process. everyone is very courteous and helpful More

by marcygrossmanhome
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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May 16, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

May 15, 2025

Service has always been fair and friendly. Making an appointment was easy and they got me taken care of quickly More

by nevadaleo032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 15, 2025

Ben was very helpful and answered all my questions . Made my viste to Lithia very easy More

by bellazar1689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben from service center
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May 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

May 13, 2025

They were very helpful and quick thought my car would be there for longer but it wasn’t thank you More

by ANAHIGARCIAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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May 13, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 11, 2025

Ben Owens who handled my service call & set up subsequent repairs provided excellent advice & his communication was superb…..My repair took over 2 months to complete but he always gave me updates More

by jeff.vasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owens ?
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May 11, 2025 -

Lithia Chrysler Jeep of Reno responded

We appreciate your patience and are pleased to hear about the great communication from our team during the service process at Lithia Chrysler Jeep of Reno.

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