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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,270 Reviews

2,270 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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September 16, 2020

The service department is great. Bob is a great guy and the service was fast. The waiting room is clean and comfortable plus WiFi is a great touch so I can keep working. More

by Nrombardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Lithia Chrysler Jeep of Reno responded

I appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Bob in particular. Glad to hear your ride is tuned up and back on the road in superb condition! Thank you for choosing to bring your business to us, we love our customers!

September 06, 2020

Some hesitate to take their vehicle to a dealer; however, I've always been treated fairly by Lithia Jeep and wouldn't hesitate to take my vehicle there. More

by scasper7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lahr in service...5 stars
Sep 06, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

September 06, 2020

Very friendly professional service. Bob was a pleasure to work with and quickly responded to a question I had via e-mail after making the appointment. More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the positive feedback, Neil! We are happy to know that you had a good experience with us and with the help of Bob who was a pleasure to work with. We hope to see you again soon!

September 03, 2020

I came in for an oil change and tire rotation on my 2020 Cherokee Latitude. Everything was great except for one problem. You didn’t rotate my tires like I requested. More

by hunterdaniel100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Lithia Chrysler Jeep of Reno responded

Hunter, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

August 25, 2020

Friendly and professional service. I scheduled an appointment and they had me out of there within the hour, just like they told.me. No upsell sales.pitch either. Thanks More

by Holtster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris or Greg
Aug 25, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the 5-star rating and great review! We are delighted to know that our team was friendly and provided professional service. We value your business and we look forward to any future visits!

August 11, 2020

Quality Service I took my Wrangler JLUR in for an oil service at the end of the first year of ownership. The work was promptly completed, and the technician also ins More

by LA2PDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review! We are glad to see that Tony went above and beyond for you, installing your new pedal. You're welcome back at any time.

August 02, 2020

Awesome service was the best I would recommend to my friends I will be back for the next service he was very helpful in going over what was needed and cost More

by Gonzc1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Aug 02, 2020 -

Lithia Chrysler Jeep of Reno responded

We appreciate the amazing review and look forward to working with you again.

July 29, 2020

Charlie is always great. He has always taken good care of me for my last two Jeeps. He is very knowledgable and is great with customers. More

by Marcus
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Lithia Chrysler Jeep of Reno responded

Marcus, thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

July 27, 2020

Excellent Service Department Absolutely the best experience that I have ever had at any car dealership service department in Reno. (I have lived in Reno for 30+ years, so that's s More

by RENOGOOGIRL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Lithia Chrysler Jeep of Reno responded

We're super proud of our team. Robert and Dana will be pleased to know of your satisfaction. Thanks for sharing your thoughts about your recent service visit. Give us a call if we can be of service again!

July 16, 2020

Great experience! Bob in service did everything possible to make our service experience great! Quality and speed of service was very acceptable. Overall, no complaint More

by billt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review! We will be sure to thank Bob for providing you with quick and professional service. We look forward to working with you again!

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