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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,270 Reviews

2,270 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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May 29, 2020

Robert was friendly and professional. I had an oil change and a quote for new tires.. The service was fast and efficient. He knows his stuff. Thanks much! More

by joadamczyk1
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for taking the time to share your thoughts about your experience. We're delighted to find of Robert's care. Please feel free to come by if we can be of assistance again. We are here for you!

May 12, 2020

we wouldn't take our Ram and Jeep anywhere else Great service writers ( Ben Owings ) Very accommodating Staff. They get your vehicle out in a timely manor. Place is nice and clean and modern. They d More

by 2Bears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings
May 04, 2020

I have had all my services done at this dealership for the last 7 years and I pray they never go away! I can always get in quickly, the communication is co sister throughout the service and I genuinely fe More

by Molly Brown
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Lithia Chrysler Jeep of Reno responded

Molly, thank you for taking the time to write a review! We're ecstatic to hear you're satisfied with the high level of customer service you received with Charles, and with your repairs! Please do not hesitate to reach out when we can help you again down the road!

May 01, 2020

The new jeep facility is really nice! However, apparently several people were given the same 8 AM appointment time. I was not told what to do when I arrived, so I parked and sat down which was the wrong thin More

by Dr G
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with us. We appreciate your feedback and will be sure to pass this along to our team. We are happy to know that you enjoyed the facility and our staff. Let us know if there is anything else we can help you with. We look forward to your next visit.

May 01, 2020

They took me early and got me out quickly. I called to get an appointment and they took me that day and Bob was great. More

by Beppy.tobeler
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2020 -

Lithia Chrysler Jeep of Reno responded

We definitely want to do all we can to take care of our guests. Thanks for your great feedback for Bob. Let us know if we can do anything else for you. We are here to help!

May 01, 2020

Quality of service Lithia Jeep has one of the best service shops I have been to, the service reps are great to work with and they keep or beat the appointment time when More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind review! We love knowing that you had a five-star experience with us. Please let us know if there is anything else that we can do for you.

April 30, 2020

Lithia Jeep Sales and Service are Exceptional The leasing process for my new 2020 Jeep Gladiator was flawless...Robert Black, Salesman and Tony Moore, Floor Manager were kind, patient, knowledgea More

by jbalentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings, Service Advisor, Ben Freedman
May 01, 2020 -

Lithia Chrysler Jeep of Reno responded

It sounds like you had a quality experience which makes us very happy! Thank you for taking the time to write a great review! We're thrilled to hear Robert, and our team went above and beyond to assist you with a high level of customer service throughout the process. We appreciate your positive feedback, and we look forward to assisting you again in the future.

April 29, 2020

Outstanding service! Greg is very helpful and honest. I would recommend everyone who's needs reliable ,quick service done in a timely manner. Thank you! More

by marcieberlanga
Recommend Dealer
Yes
Employees Worked With
Greg, Dena Palmer
Apr 30, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind review! We love knowing that Greg took excellent care of you during your visit. Have a great day!

April 29, 2020

Beautiful new facility! A very comfortable and personal feeling to the service center. They were able to schedule and perform service punctually. Always friendly which keeps us coming back. More

by ryan.newton
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Peele
Apr 29, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking a moment to share your thoughts about our facility. We appreciate knowing of your satisfaction and we look forward to working with you again in the future, Ryan. Please feel free to reach out if we can assist you again.

April 29, 2020

Robert is professional and accommodating when I needed my appointment changed he called me back rescheduled me for the date that worked best for me! More

by Brian
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review, Brian! We will be sure to thank Robert for providing you with excellent service and accommodations. Let us know if there is anything else we can help you with. We look forward to working with you again!

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