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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,270 Reviews

2,270 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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April 15, 2020

Great, fast, courteous service. Made me feel important! Not your typical dealer service I’ve experienced from other dealers. Gregory advised one of repairs and service that was due and what could wait. More

by Laguy8us
Recommend Dealer
Yes
Employees Worked With
Gregory Bahl
Apr 16, 2020 -

Lithia Chrysler Jeep of Reno responded

Hi there, thank you so much for the kind words! We'll be sure to share your compliments with Gregory and our team. We hope to see you again soon.

January 31, 2020

100,000 mile check-up Charlie Sebastian is the absolute best to work with. He communicates very well with what my Jeep needs and what I could wait on and is very thorough w More

by tfeik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2020

He was easy to find and work with. All of our paperwork was prepared and waiting for us. Our car was well taken care of and returned to us with the work done well. More

by Popemom
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Lithia Chrysler Jeep of Reno responded

We are happy to have provided you with a stress-free experience.

January 17, 2020

Our service writer, Charlie, was great. We had made an appointment with him, on that day we brought the Grand Cherokee in and we’re on our way for the day. He called a few hours later, picked up the car a More

by rwharto
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting Charlie in this fantastic review!

January 10, 2020

I have been a customer of Lithia for several years. Very satisfied with their Customer Service and repairs performed on my vehicle. Their new facility puts them over the top! Enjoyed the flavored coffee w More

by ItalianShe
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Freedman, Nick Peele
Jan 10, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for the kind comments! We hope to see you again soon!

January 09, 2020

first oil change the crew was positive, courteous and tried to accommodate all of us the best they could. very much appreciated. i think the service department might b More

by susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john lahr
January 09, 2020

Service Appt Greg in Service was awesome! I love me Jeep and I highly recommend this service department to any and all Jeep owners. He was very responsive and kept More

by misty428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
January 08, 2020

The service department was fast with my oil change and my airbag recall I have a lifetime oil change on my wrangler that I purchased there and would recommend this to anyone buying a jeep at lithia Jeep Reno More

by AirBear
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the positive review!

January 07, 2020

I was able to work with John on getting some service performed and everything went great. Answered all my questions and took the time to review and explain things clearly. More

by Guybrush Threepwood
Recommend Dealer
Yes
Employees Worked With
John In Service Department
Jan 08, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting John in this review!

January 04, 2020

Impressive new facility with excellent staff. John Lahr was courteous, efficient, professional. He should be promoted at the earliest opportunity and given a pay raise immediately. More

by Deedle
Recommend Dealer
Yes
Employees Worked With
John Lahr
Jan 06, 2020 -

Lithia Chrysler Jeep of Reno responded

We are so happy you had a great experience with our team!

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