Lithia Chrysler Jeep of Reno - Service Center

Service Nick was the perfect service representative, he was very friendly and helpful, this was my first visit for an oil change for my new Jeep and they were Nick was the perfect service representative, he was very friendly and helpful, this was my first visit for an oil change for my new Jeep and they were very fast and friendly. I will be back in 7,000 miles !! More

routine service Came in for routine oil change and tire rotation. Was greeted promptly and waited approximately 45 minutes for completion of service. Bob Pearce was Came in for routine oil change and tire rotation. Was greeted promptly and waited approximately 45 minutes for completion of service. Bob Pearce was friendly and efficient. Wait was painless and I was on my way. More

Customer Service Arrived at 0700 hours and Bob Pearce took care of me immediately. I found him to be most polite and curtious. Bob addressed my concerns, explained opt Arrived at 0700 hours and Bob Pearce took care of me immediately. I found him to be most polite and curtious. Bob addressed my concerns, explained options, and took care of my needs in an expeditious manner. He is an asset to your team. More

Friendly and fast We arrived early and were help right then, didn't have to wait 30 minutes until appointment.. Work was done in no time.. Thank you We arrived early and were help right then, didn't have to wait 30 minutes until appointment.. Work was done in no time.. Thank you More

What’s not to love? Fast, expert, plus a bonus of talking with Charlie Sebastian. I’m a customer for life both in service and sales. My next car will be a Jeep. Fast, expert, plus a bonus of talking with Charlie Sebastian. I’m a customer for life both in service and sales. My next car will be a Jeep. More

Cherokee Service The service staff are very nice. Any questions that I have are answered ! I made an appointment and my Jeep was serviced and a recall repaired. This The service staff are very nice. Any questions that I have are answered ! I made an appointment and my Jeep was serviced and a recall repaired. This was done in a very timely manner. The service rep keep me informed on what was happening. I am always treated well by Charlie! More

Done in a timely manner Again done in a timely manner. Service tech was very informative and clear on what was done and the reason for the work. Thank you very much. Again done in a timely manner. Service tech was very informative and clear on what was done and the reason for the work. Thank you very much. More

Charles Sebastian I highly recommend to all Jeep owners to take their vehicle to Mr. Sebastian in the service department. He is highly knowledgeable and understanding o I highly recommend to all Jeep owners to take their vehicle to Mr. Sebastian in the service department. He is highly knowledgeable and understanding of the needs and service requirements of your vehicle. He brings great credit to himself and to the service department. More

Service trip Bob was nice, helpful and friendly. This was the first time I used the free lifetime oil change for my new Chrysler Pacifica. I didn’t have an appoint Bob was nice, helpful and friendly. This was the first time I used the free lifetime oil change for my new Chrysler Pacifica. I didn’t have an appointment but Bob was able to work me in. Thanks Bob! More

Review of service department experiece I was completely satisfied with my experience with the service department. Charlie the service writer was a true customer service professional. He was I was completely satisfied with my experience with the service department. Charlie the service writer was a true customer service professional. He was very engaging and listened to my concerns and stated he would keep me informed as to the extent of services which might be needed to correct the mechanical issue. I must state he was true to his word. He called and communicated what needed to be done and how long it might take. With so many choices out there for service you are very lucky to have a service professional like Charlie in your service department because it will keep customers like me returning when vehicle service is needed. More