Lithia Chrysler Jeep of Reno - Service Center

Ben in service was wonderful The service center was great to work with. Both people who helped check in my Jeep where very polite and helpful. The parts department was very helpfu The service center was great to work with. Both people who helped check in my Jeep where very polite and helpful. The parts department was very helpful getting touch up paint for my Jeep. More

Professional and timely The sales department, specifically Bon and Nick, who I've worked with every visit are very nice and professional. They work with me to ensure fair pri The sales department, specifically Bon and Nick, who I've worked with every visit are very nice and professional. They work with me to ensure fair pricing and always get the job done quickly. More

recall notice Came in for a recall notice and it was performed without a problem. It took a little longer than quoted but was still done in a reasonable time frame. Came in for a recall notice and it was performed without a problem. It took a little longer than quoted but was still done in a reasonable time frame. More

New car first service. As usual, my experience at Lithia Chrysler/Jeep of Reno was top notch. I wouldn't expect anything less. Nick in the service department was on top of m As usual, my experience at Lithia Chrysler/Jeep of Reno was top notch. I wouldn't expect anything less. Nick in the service department was on top of my needs and had my Jeep finished by the time he promised. On top of that, my salesman, Steve Harris offered my a ride back to the dealership in case my ride arrangements fell through. Most people might not go as far to say that it was a pleasure to visit a dealership, but it truly is a pleasure to do business with Lithia Chrysler/Jeep Reno. More

Oil change and tire rotation Going on a trip and needed a oil change and tire rotation before my trip. Had no appointment. The dealership was slammed. Nick was great and had me dr Going on a trip and needed a oil change and tire rotation before my trip. Had no appointment. The dealership was slammed. Nick was great and had me drop my car off and fit me in. Great work and had me done in less than 2 hours. More

Fastest oil change ever! I’ve never had a bad experience. Had the fastest oil change ever. Love lithia!! I will always go back. Service is excellent and always friendly. I’ve never had a bad experience. Had the fastest oil change ever. Love lithia!! I will always go back. Service is excellent and always friendly. More

Lithia Never Fails to Deliver! I've been a loyal Lithia customer now for over 12 years and the reason is simple-- I can depend on them. I've purchased cars from Lithia, I've had tho I've been a loyal Lithia customer now for over 12 years and the reason is simple-- I can depend on them. I've purchased cars from Lithia, I've had those cars serviced at Lithia and, on the rare occasion when I needed repairs, Lithia handled that, too. They have demonstrated a continuous standard of excellence from the beginning. Superb customer service, competitive pricing and excellent communication has been their hallmark. But, above all else, I've learned that I can ALWAYS depend on Lithia to take care of me and my family. That's what matters most to me. More

Incredible service rep We love Charlie. From the time I call to get the appointment, through check in and check out, he is a friendly, knowledgeable professional. Unlike oth We love Charlie. From the time I call to get the appointment, through check in and check out, he is a friendly, knowledgeable professional. Unlike other reps we have had, he never gets too busy to forget to call when the car is ready! He makes the experience pleasant! More

Awesome Kitt was a very kind and thoughtful rep. He made sure I was taken care of and informed over everything that was going on. I will definitely come back. Kitt was a very kind and thoughtful rep. He made sure I was taken care of and informed over everything that was going on. I will definitely come back. More

Quick Service & Great Communication My service advisor for the day was Bob Pierce. I got there a little early then my schedule time and he still assisted and got me in right away with ge My service advisor for the day was Bob Pierce. I got there a little early then my schedule time and he still assisted and got me in right away with getting my services completed. Bob also communicated with me and letting me know what else I needed to get done and by far everything else I was impressed with is they completed before the estimated time they have given me which was great! Thank you Bob! More