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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,508 Reviews

2,508 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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October 12, 2024

I was able to get an appointment to bring my truck in for service within a couple days of making a phone call More

by kryer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for choosing Lithia Chrysler Jeep of Reno. Glad we could help with your truck's service appointment.

October 12, 2024

Good service, always giving options for the customer on issues in the vehicle, I recommend it. More

by LORENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recommending Lithia Chrysler Jeep of Reno. We appreciate your feedback and are pleased to provide multiple options for our clients.

October 12, 2024

This is the preferred jeep dealer in Northern Nevada. Second purchase, both times the process was seamless. Hats off to the head of finance, made the whole process smooth as glass. Would recommend to any More

by PERKINSROD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about your experiences at Lithia Chrysler Jeep of Reno. It’s great to know our team provided such seamless service both in finance and sales. Thank you for recommending us.

October 11, 2024

The service personnel is knowledgeable courteous. And a pleasure to work with. The whole dealership is that way. My wife commented On what a pleasure it is to such a professional experience. More

by Dan@custompainting.biz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dirk
Oct 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words about our dealership and service team at Lithia Chrysler Jeep of Reno. We're pleased to hear that your wife also appreciated a professional experience with us.

October 11, 2024

Quicklube, scheduler, and crew, super friendly and professional That’s the reason I have been bringing my Jeep there for the last 18 years More

by Cncsbigdaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is grateful for your longstanding trust in our team and service. Your loyalty means a lot to us.

October 11, 2024

Ben was so professional and such a help. Everyone on the staff was amazing. Made me feel as though I was there only customer. Even though they were so busy. Thank you all again! More

by GREGGGEHLERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Oct 11, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad you felt valued and supported by our team at Lithia Chrysler Jeep of Reno. Thank you for taking time to share your experience with us.

October 10, 2024

I had 60,000 mile service done. Thought price was responsible, and work performed is a timely matter. Jared is a pleasure to desk with. More

by JCWHALEN1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerad
Oct 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Great to hear that the service met your expectations at Lithia Chrysler Jeep of Reno. We're pleased you had a positive experience with our team. Please visit us again when you need more assistance.

October 10, 2024

Used to love this dealership, however the last couple times I've come in i was treated poorly. First time was told I'd have to pay a couple hundred dollars to look at my transmission that is still cover More

by Noah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
Oct 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Noah, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 10, 2024

It’s always great customer service, either Tony or yesterday Fernando, reliable staff + technicians all. More

by sfpastor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando
Oct 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Tony and Fernando and don't hesitate to let us know if we can be of further assistance.

October 10, 2024

Easy scheduling. Prompt service. Will come back again for needed services. Well done. Thank you More

by tekusagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Oct 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad to hear you had a great experience at Lithia Chrysler Jeep of Reno. We appreciate your feedback and look forward to helping with any future services.

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