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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,327 Reviews

2,327 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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May 13, 2024

Robert Pearce and the service team are outstanding! Their quality of service and customer communications/satisfaction are excellent. More

by Jay Kerrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Jay, please let us know.

May 12, 2024

I chose Lithia because of their sales integrity and their excellent service department.”Return Customer” ! More

by GEISLERPM49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

May 12, 2024

They were very understanding when I showed up late to my appt and were able to get me in the same day and were very nice and professional about it. Thank you! More

by KLLY_ORTEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob and Jared
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May 12, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

May 12, 2024

Quick in, quick out, with very friendly service. The pull in spot was a little confusing, but other than that this was as good a service as one could ask for. More

by Ge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your observations. At Lithia Chrysler Jeep of Reno, we're dedicated to a swift service experience while maintaining friendliness. It's beneficial to know our parking layout was not as clear; it's something we can look into improving.

May 12, 2024

The service to my car was quick and efficient, with everything being explained to me by polite professionals. More

by bradbgop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 11, 2024

We came in not knowing anyone. After purchasing a car we left as family. It wasn’t intimidating as it has been over the years with other dealers. More

by TMD760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear that the car buying experience at Lithia Chrysler Jeep of Reno fostered a feeling of family. It's important to us to make our customers comfortable. Thanks for your business and sharing your positive review.

May 11, 2024

Always do a great job and finish faster than expected. Highly recommend Lithia Jeep. A++ More

by Srupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about Lithia Chrysler Jeep of Reno. Your recommendation is highly valued. Thank you for choosing us.

May 11, 2024

Excellent service and Bob is so personable and explains everything completely. Very pleased as to how I was treated More

by BAILEE.PENNINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
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May 11, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear our team, especially Bob, provided you with top-notch service at Lithia Chrysler Jeep of Reno. We appreciate the rating you've given us. Thank you for your support.

May 11, 2024

Appreciate the service department and parts department immensely. They sincerely care about the customer and their needs. More

by dave.kim77
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Packard
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May 11, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased to see that our service and parts departments at Lithia Chrysler Jeep of Reno met your needs. We strive to prioritize our customers always. Thank you for the positive rating.

May 10, 2024

Always appreciate the good service we receive from Charley, and so does our Grand Cherokee! More

by pattybender63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad your Grand Cherokee and you enjoy the service that our team provides at Lithia Chrysler Jeep of Reno. Your ongoing satisfaction matters to us, thank you for sharing your experience with us.

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