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Lithia Hyundai of Anchorage
Anchorage, AK
1,657 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,657 reviews
April 29, 2024
Call 907 953 0967 and I will let you know why! Your service dept. won't answer the phone Your service dept. won't answer the phone More
by NEILANDGAYLE
Verified Customer
Helpful April 27, 2024
I have a good time with the customer service, fairly long wait but done properly wait but done properly More
by LAFARGA_ALFREDO
Employees Worked With
April 26, 2024
I made an 8:30 a. m. appointment. I've done this many times, and typically I've waited for my car. The wait was generally an hour to an hour and a half. I'm fine with t m. appointment. I've done this many times, and typically I've waited for my car. The wait was generally an hour to an hour and a half. I'm fine with that. However, when I arrived at 8:15, I was told that it was going to be at least a 2-hour wait. It actually turned out to be about a 4-hour wait. What's the point of making an appointment first thing in the morning and already having so many people ahead of me that it takes 4 hours to do a 1 hour oil change? If I'd arrived at 7:30 instead of 8: 15, what I have gotten done sooner? If so, is that fair to people who had an 8:00 appointment? Either the appointment doesn't mean anything , or getting work done is a free-for-all. When I make an appointment I expect the shop to make a reasonable expectation to start the work around the time I arrive. In fact, I know that the work on my car didn't start until after 10:30, 2 hours after my appointment. To make it worse, this is a service that's already paid for. The dealership has already received money for this service to be completed. I have two Santa fe's, I took them in for oil changes one day apart, and the same thing happened both times. These waits are unacceptable, or, the service department needs to say that the expectation is the job is going to take 4 hours. If I'd been told in advance that it was going to take 4 hours, I would have left the car rather than wait for it. More
by Wigi49
Employees Worked With
Didn't know
April 25, 2024
Everything was done quickly and as promised And the use of Lyft ride to and from home was quite helpful of Lyft ride to and from home was quite helpful More
by STEVETER
Employees Worked With
April 22, 2024
Great customer service! Blayke was not pushy, was very nice and even blasted the chicken dance song and did a few wing flaps! Blayke was not pushy, was very nice and even blasted the chicken dance song and did a few wing flaps! More
by JJAK10
Employees Worked With
April 22, 2024
I can't believe the GM lets his departments get away with the lack of customer service. My son's car was purchased at the end of July. It has been in the shop since 2 days after buying it. They sold us a the lack of customer service. My son's car was purchased at the end of July. It has been in the shop since 2 days after buying it. They sold us a car with a bad engine in it, they refuse to take it back and they were sneaky enough to cover their butts so they couldn't be sued. It is now April and the service depart is still lacking any communication. Every time we call, they keep saying they will call us back but never do. More
by Dave
Employees Worked With
