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Lithia Hyundai of Anchorage

Anchorage, AK

4.2
2,129 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 2,129 reviews

August 21, 2025

They don't answer or return phone calls. .....otherwise everything else good with them also More

by LOST06333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Lithia Hyundai of Anchorage responded

We’re glad to hear the rest of your experience was positive. We also want to ensure communication is smoother moving forward. Please reach out to us directly so we can address any concerns and assist you more effectively. Best, Anthony Mingus - Sales Manager - 907-762-5100

August 21, 2025

Brandon did a great job communicating with me about my car and what was needed. A nice improvement since the last service. More

by MEREDITH_DIANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Lithia Hyundai of Anchorage responded

Meredith, I'm glad to hear that Brandon provided great communication during your recent service. We appreciate your feedback and are always striving for improvement. If you have any other questions or need further assistance, feel free to reach out anytime! Thank you, Moises Gonzalez - Service Manager - 907-762-5752

August 20, 2025

I was impressed with the service dept. I took my jeep in for an oil change and they had me in and out in no time. The service rep was polite and professional. I’ve been to other dealership More

by JASONPARAOAN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Lithia Hyundai of Anchorage responded

Jason, thank you for sharing your awesome feedback about our Service Team! We appreciate you choosing Lithia Hyundai of Anchorage and hope to welcome you back next time. Safe travels!

August 20, 2025

Christian is amazing and got the vehicle in quickly and took care of it in a timely manner even though they were busy and booked! More

by COURTNEY_KNOWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Lithia Hyundai of Anchorage responded

Courtney, it's fantastic to hear that Christian was able to assist you promptly. We truly appreciate your feedback and hope to see you again at Lithia Hyundai of Anchorage!

August 19, 2025

Terrible service, no one knows how to let you know anything that’s going on with your car. Never answer the phone, goes straight to voicemail. Advisors are rude and Dana is absolutely no help. More

by Nic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rose
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Lithia Hyundai of Anchorage responded

Nic, I'm sorry to hear about your experience with our service. We strive for clear communication and helpfulness, so it's concerning to learn we fell short here. Please reach out directly when you have a moment; I'd like the opportunity to address this personally. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

August 19, 2025

I was impressed with how everything went, I was dreading going and buying a vehicle because before it took hours this time only hour and a half 👍 More

by JACKDANIELS4786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Melin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Lithia Hyundai of Anchorage responded

We’re glad to hear that your experience at Lithia Hyundai of Anchorage was smooth and efficient, completing your vehicle purchase in just an hour and a half! Thank you for sharing your feedback, and we look forward to assisting you again in the future.

August 18, 2025

If I could give them 0 stars I would. I have owned 4 Hyundais and this has been by far the worst experience that I have ever had. I had a 9am appt for an oil change and detail and told th More

by akgirl915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Clendenen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Lithia Hyundai of Anchorage responded

Hi akgirl915, We’re sorry to hear about the lack of communication and delays you described. That’s certainly not the level of service we want for our customers. We take feedback like this seriously and would appreciate the chance to look into this further for you. Please reach out to us directly, and we can work toward an amicable solution. Best, Moises Gonzalez - Service Manager - 907-762-5752

August 17, 2025

Working with Owen was great he was easy to work with and did a great job for us. More

by ZULIEMASON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Owen Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ollis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Lithia Hyundai of Anchorage responded

We’re thrilled to hear that Owen provided such a positive experience at Lithia Hyundai of Anchorage! Thank you for sharing your feedback, and we look forward to assisting you again in the future.

August 17, 2025

Finance wait time was under 15 minutes and no problem agreeing to price, smooth experience overall. More

by DBORODYCHUK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mingus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Melin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Breuer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Lithia Hyundai of Anchorage responded

We’re glad to hear that your experience at Lithia Hyundai of Anchorage was smooth, with a quick finance process and an easy agreement on price. Thank you for sharing your feedback, and we look forward to assisting you again.

August 17, 2025

No support post sale from this dealership. We purchased the car 3 weeks ago and we still cant leave our dog in the car nor turn off the collision avoidance system in order to tLenthe vehicle u More

by ChrisC
Recommend Dealer
No
Employees Worked With
Blayke Mccarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mingus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Melin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Trudell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Incar
Aug 19, 2025 -

Lithia Hyundai of Anchorage responded

Chris, we’re concerned to hear about the difficulties you’ve experienced with your vehicle and understand how frustrating this must be. We would appreciate the opportunity to review your situation in detail and provide guidance so you can get the full use of your vehicle’s features. Please reach out to us directly so we can assist and work toward a resolution. Best, Anthony Mingus - Sales Manager - 907-762-5100

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