Lithia Hyundai of Anchorage - Service Center

On site technicians were great. However never able to reach out to onsite representative by the phone. When we call the number that listed on the website, someone picks up the phone However never able to reach out to onsite representative by the phone. When we call the number that listed on the website, someone picks up the phone and they said they will let service advisor know and call me back shortly. But never received the call back and it happens 4 times ( I called 4 times). I ended up physically visiting service center everytime. Onsite people are great but the phone call representative or the system needs to be fixed. More

After I brought the car the finance officer said that I didn’t have a bumper to bumper 30 day warranty. It was a certified car and my son was with before I purchased the car and my son asked if it had a 30 didn’t have a bumper to bumper 30 day warranty. It was a certified car and my son was with before I purchased the car and my son asked if it had a 30 day warranty and the same Man hold us that absolutely it came with the car. I felt that after I purchased the car and tried to get some agreed to things fixed I felt when the deal was done the salesman didn’t give a xxxx about me and me or my vehicle. When I said I wanted to speak to the salesman he walked by me the three times and ignored me. I sold cars for the lithia Chev in the valley I was told that after sales I needed to see that I gave the customer as much care as during the sale. Please let me know if the finance manager lied to us about the warranty. Thank you. More

Very kind and sweet to customers, the service was done quickly and effectively. I will be going back to work with the Hyundai teem every time quickly and effectively. I will be going back to work with the Hyundai teem every time More

Gave very good service! Had the patience with answering my questions and gladly explained everything. Had the patience with answering my questions and gladly explained everything. More

Friendly and quick service. It was just an oil change. I came in early. They took it in and got it done It was just an oil change. I came in early. They took it in and got it done More

Brandon was courteous, professional and very knowledgeable. I appreciated that they had an uber so I wouldn't have to wait for 1.5 hours, a nice courtesy! Brandon communicated with me with updat knowledgeable. I appreciated that they had an uber so I wouldn't have to wait for 1.5 hours, a nice courtesy! Brandon communicated with me with updates . Overall I was very happy with all the service provided by Hyundai! More

It's a busy atmosphere at Lithia Hyundai Anchorage. The customer service crew is polite, supportive of client needs, and they responded to all of my questions clearly. The customer service crew is polite, supportive of client needs, and they responded to all of my questions clearly. More

Awsome, friendly staff. We're very helpful and respectful. Dealer that sold car, put paperwork on thumb drive. I don't have computer. Litha Hyundai printed out for me. Tha We're very helpful and respectful. Dealer that sold car, put paperwork on thumb drive. I don't have computer. Litha Hyundai printed out for me. That went beyond and I am very grateful for that. Thank you More

It is always a pleasure doing business with them. Everyone there was very professional and courteous. Everyone there was very professional and courteous. More