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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,117 Reviews

1,117 Reviews of Lithia Hyundai of Anchorage - Service Center

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July 19, 2025

On site technicians were great. However never able to reach out to onsite representative by the phone. When we call the number that listed on the website, someone picks up the phone More

by zsefdc95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
Jul 21, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to share your experience. We're glad to hear our on-site technicians provided great service, but we’re truly sorry to learn about the repeated difficulty reaching a service advisor by phone. That’s not the experience we want for our customers, and your feedback is important. We’ll be reviewing this with our team to ensure communication is more reliable moving forward. We appreciate your patience and look forward to serving you better next time.

July 17, 2025

After I brought the car the finance officer said that I didn’t have a bumper to bumper 30 day warranty. It was a certified car and my son was with before I purchased the car and my son asked if it had a 30 More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
X was the salesmen.
Jul 17, 2025 -

Lithia Hyundai of Anchorage responded

Bill, I’m sorry to hear about your experience and the confusion regarding the warranty. We understand how important clear communication is, especially after a purchase. Please reach out directly to the finance manager or our team so we can review your warranty details and address your concerns personally. We appreciate you bringing this to our attention and want to ensure you feel supported moving forward.

July 17, 2025

Very kind and sweet to customers, the service was done quickly and effectively. I will be going back to work with the Hyundai teem every time More

by KARLIE_JUDKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Vandenbos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Lithia Hyundai of Anchorage responded

Karlie, it’s wonderful to hear how quickly and effectively the Hyundai team took care of you! Your kind words mean a lot, and we’re glad you felt well cared for. Looking forward to helping you again at Lithia Hyundai of Anchorage!

July 17, 2025

Gave very good service! Had the patience with answering my questions and gladly explained everything. More

by REYNALDOJOKER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lithia Hyundai of Anchorage responded

Reynaldo, it’s wonderful to hear you felt supported and well-informed throughout your experience at Lithia Hyundai of Anchorage. We appreciate you taking the time to share your kind words and look forward to helping you again!

July 16, 2025

Friendly and quick service. It was just an oil change. I came in early. They took it in and got it done More

by SMILINGBOBMCDONALD
Recommend Dealer
Yes
Employees Worked With
Dana Lopez
Jul 17, 2025 -

Lithia Hyundai of Anchorage responded

It’s great to hear your oil change was quick and easy! Thanks for sharing your positive experience with Lithia Hyundai of Anchorage — we look forward to helping you again next time!

July 15, 2025

Brandon was courteous, professional and very knowledgeable. I appreciated that they had an uber so I wouldn't have to wait for 1.5 hours, a nice courtesy! Brandon communicated with me with updat More

by CYNDY J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Lithia Hyundai of Anchorage responded

Cyndy, we’re so glad to hear Brandon took great care of you during your visit to Lithia Hyundai of Anchorage! From clear communication to the convenient Uber ride, it’s wonderful to know everything went smoothly. We appreciate your kind words and look forward to seeing you again!

July 14, 2025

It's a busy atmosphere at Lithia Hyundai Anchorage. The customer service crew is polite, supportive of client needs, and they responded to all of my questions clearly. More

by bhilmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for the thoughtful feedback! We’re glad to hear that despite the busy atmosphere, the team at Lithia Hyundai of Anchorage remained polite, supportive, and clear in their communication. We truly appreciate your kind words and look forward to seeing you again!

July 14, 2025

Awsome, friendly staff. We're very helpful and respectful. Dealer that sold car, put paperwork on thumb drive. I don't have computer. Litha Hyundai printed out for me. Tha More

by dw99623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! We’re so glad the team at Lithia Hyundai of Anchorage went the extra mile to print out your paperwork and ensure you were taken care of. It’s great to hear they were friendly, respectful, and helpful throughout—we truly appreciate your kind words and hope to assist you again down the road!

July 10, 2025

It is always a pleasure doing business with them. Everyone there was very professional and courteous. More

by Ang33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Lithia Hyundai of Anchorage responded

Ang, it’s wonderful to hear that you consistently enjoy doing business with Lithia Hyundai of Anchorage. Professionalism and courtesy are core to what we strive for, and your kind words truly mean a lot. We look forward to continuing to serve you!

July 10, 2025

Fast, friendly, professional. The dealership is always nice and clean. I love the 'shuttle' service they offer. More

by Mitch3llAnd3rs0n
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rose
Jul 10, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your positive feedback! We appreciate your business and we hope to welcome you back to Lithia Hyundai of Anchorage in the future.

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