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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,083 Reviews
Call Service Center (907) 202-9778

1,083 Reviews of Lithia Hyundai of Anchorage - Service Center

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March 20, 2023

They were kind and quick to get me in and out for my oil change More

by SCHLEYERGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Demientieff
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Mar 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 18, 2023

You guys were great! No worries about making it to and from my Dr’s appointment. The cherry on top my car was taken care of in a timely manner! ♥️🙏🏽♥️ More

by Donapat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendon Gardnew
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chonesanh Outhavong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Collins
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Mar 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 18, 2023

I got good service with excellent customer care. Everything was explained with a caring edge. More

by AKCANOEGIRL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was an excellent experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 17, 2023

Our wait time is always what we are told it will be. All are questions are answered and they go out of their way to assist us! Keep it up!!! More

by KUZAKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
Report | Print
Mar 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was an informative experience. We hope to see you again down the road.

March 17, 2023

I don’t know what was done with the seatbelt recall. They did try to change the air filter and cabin air filter. I declined as I had an oil change and knew I didn’t need that done. More

by NONE
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hayden Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. It is unfortunate to hear about your recent visit and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss this in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

March 17, 2023

Associates are very friendly and communicative and I always get my car done in a reasonable amount of time More

by mlecours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Soriano-Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again down the road.

March 15, 2023

My 2022 Hyundai Santa Cruz was scheduled for a recall on the transmission for 0900 and I was met right away by the Service Manager, Jeremy who got my vehicle in shortly there after and kept me updated with More

by RWILSON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Tou, Bryan Collins
Report | Print
Mar 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are happy to hear your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 14, 2023

Appointment made from alert in at. I got right in at the appointed time and work was done in an hour as promised. More

by GTRMANPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a smooth and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 11, 2023

Great staff at the dealership, great customer service, and great service center. I would give them 10/10 on everything More

by JAKEt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caden, Blayke, Jason HESS
Report | Print
Mar 13, 2023 -

Lithia Hyundai of Anchorage responded

Hi Jake, Thank you for the kind words. We are glad your time with us was an overall great experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 11, 2023

I enjoyed my experience. Straight to the point and helpful. Thank you for your time. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Collins
Report | Print
Mar 13, 2023 -

Lithia Hyundai of Anchorage responded

Hi Nick, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Anchorage.

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