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Lithia Hyundai of Reno
Reno, NV
4,023 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,023 reviews
February 15, 2023
I was looking for a good deal on a car that would be affordable and I didn't get that affordable and I didn't get that More
by baloccajames65
Verified CustomerEmployees Worked With
February 15, 2023
Friendly staff. Good service. Good oil change price and comprehensive check points for fluids and parts. Good service. Good oil change price and comprehensive check points for fluids and parts. More
by ekmaalo
Employees Worked With
Other Employees :
Sydney Helu
February 15, 2023
A wonderfully accomodating and smooth experience with mindful and personalble professionals! I love my 2021 Santa Fe! Thank you! mindful and personalble professionals! I love my 2021 Santa Fe! Thank you! More
by COLEFAM0614
February 14, 2023
Lance was my contact in the service center. I hadn’t been there in eight years but I still remember him. He was excellent then & is excellent now. He did everything to exceed my expectations. H I hadn’t been there in eight years but I still remember him. He was excellent then & is excellent now. He did everything to exceed my expectations. He handled the pick up and delivery arrangements for my car. Kept me informed about the status of my service. Didn’t try and oversold me understood my financial constraints. Excellent employee. More
by PUBLICACCT
Employees Worked With
February 14, 2023
Tabitha provides excellent customer service, with prompt and clear communications. I have have my 2022 Ioniq 5 in multiple times due to a charging issue, and though the Reno dealership is great to work with and clear communications. I have have my 2022 Ioniq 5 in multiple times due to a charging issue, and though the Reno dealership is great to work with, I feel like they aren't getting clear guidance on how to properly service my electric car from Hyandai corporate. More
by Lynnette B
Employees Worked With
Tabatha Culver
February 12, 2023
Our experience was wonderful and fast. The workmanship was very impressive. The only problem is getting parts. The workmanship was very impressive. The only problem is getting parts. More
by donnaltalley
Employees Worked With
February 12, 2023
They do a great job servicing my vehicle every time and Lance in customer service is always excellent to work with. Lance in customer service is always excellent to work with. More
by bbboriley
Employees Worked With
February 11, 2023
We were from out if town when our newer sonata would not start and towed into this dealership on a Saturday morning. They would not even look at it until the following Tuesday morning despite what appeared start and towed into this dealership on a Saturday morning. They would not even look at it until the following Tuesday morning despite what appeared to be a minor issue. We could not wait and had to be on the road to get home to socal asap. They wouldn't even give us a time frame indicating they needed time to diagnose, order parts then repair. We got home Monday night and got a call the following morning indicating the car was ready for pick up. Diagnosed as a loose "N" nut on the starter which took less than 5 minutes to repair. A waste of our time and money to get rental to get home and for Hyundai to ship the car back to us in socal when it could have been fixed the day we brought it in IF they went the extra step to just even look at the problem, as we asked, when towed in. Service writer did not even care about the position we were in to get home. More
by Voosen
Employees Worked With
Unknown and name nort listed
