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Lithia Hyundai of Reno
Reno, NV
4,194 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,194 reviews
July 26, 2025
The service wrap I was sold with my vehicle, did not cover all the necessary maintenance items that I was told it would when I bought the vehicle. I was lied to by both the salesman and the finance guy cover all the necessary maintenance items that I was told it would when I bought the vehicle. I was lied to by both the salesman and the finance guy and even asked that they reiterate that I would not have to pay extra cost to get all the recommended service with my Hyundai service wrap. Guess what, they lied and I’ve had to pay for things at every service interval that is recommended but not covered by my service wrap. Thousands of dollars. It feels like a total sleeze ball scam and I’m sick of people treating other humans like numbers and lying to them to get what they want. It’s despicable behavior and I will for sure be taking my next car purchase elsewhere. Very disappointing. More
by BRANDON@TECHNOLOGYRENO.COM
Verified CustomerEmployees Worked With
Nicole
July 26, 2025
I got honest, friendly service. I was given what I wanted and listened to what I actually needed. I came in with a goal and left with that goal completed. I’m extremely pleased with I was given what I wanted and listened to what I actually needed. I came in with a goal and left with that goal completed. I’m extremely pleased with everything. More
by JADEANGEL7
July 25, 2025
Came in for the apointment and the agent was finishing off about 3 previous services. He apologized and got us taken care of. I told him we would pick it up at about 5 o'clock which we did and soon after off about 3 previous services. He apologized and got us taken care of. I told him we would pick it up at about 5 o'clock which we did and soon after returning home he called to make sure we had a good experience . Couldn't have been a better experience' More
by Carnahant9
Employees Worked With
Don't remember-it and as the guy with the left end desk (me facing the desks)
July 24, 2025
We were very happy with everybody that we worked with Cesar was an excellent sales person help us get the right amount of money to put down Cesar was an excellent sales person help us get the right amount of money to put down More
by REBECCAR9
July 24, 2025
Received excellent service. Especially from Jake. He was extremely helpful and knowledgeable Thanks forvthevwhile service team Especially from Jake. He was extremely helpful and knowledgeable Thanks forvthevwhile service team More
by G klop
Employees Worked With
Young lady at parts was very helpful
July 24, 2025
This dealership deserve beyond 5 stars I recommend any those who looking for a car. Give it a go or a try they’ll look after your need & want :) those who looking for a car. Give it a go or a try they’ll look after your need & want :) More
by ANTHONY_SHEPARD90
July 24, 2025
We came over to Hyundai Reno from California; our phone contact was excellent with Holly and Mike Costello. Upon arrival the sales staff was professional, provided information on the vehicle we were intere contact was excellent with Holly and Mike Costello. Upon arrival the sales staff was professional, provided information on the vehicle we were interested in, and we made our purchase the same day. More
by BLAKEFAMILY812
Employees Worked With
Holly
July 23, 2025
They were accommodating to my timeline as I was going out of town and needed my car fixed. of town and needed my car fixed. More
by shonfelk
July 23, 2025
Levi Williams was great I would 100 percent recommend him to everyone that needs a car The attention to me and my family was great thank you Levi and everyone and Lithia Hyundai for making our visit feel li to everyone that needs a car The attention to me and my family was great thank you Levi and everyone and Lithia Hyundai for making our visit feel like we were at home. More
by MIKEDORADO777
