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Lithia Hyundai of Reno
Reno, NV
4,033 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,033 reviews
May 10, 2022
Everyone is very friendly and helpful. Lance was especially helpful in dealing with my warranty service provider and he stayed on top of things to ensure customer satisfaction for a favora Lance was especially helpful in dealing with my warranty service provider and he stayed on top of things to ensure customer satisfaction for a favorable outcome. More
by APRILITE29
Verified CustomerEmployees Worked With
May 08, 2022
As usual I was treated extremely well, my car was taken in at the exact appointment time and the work was done very quickly and I was on my way. Always great to do business at Lithia. in at the exact appointment time and the work was done very quickly and I was on my way. Always great to do business at Lithia. More
by WEINTRAUB.BRUCE
May 07, 2022
Got a runaround regarding warranty service for my truck. Was told to tack it to the dodge dealer. Not a problem until I ask for a loaner then couldn't get Matt to return my call. Guess I have to pay for a Was told to tack it to the dodge dealer. Not a problem until I ask for a loaner then couldn't get Matt to return my call. Guess I have to pay for a rental when they advertise different. Probably won't be back even though the sale department was great. More
by Rcassady60
Employees Worked With
Matt Franceschini
May 06, 2022
Lance provided excellent service as always! ! He always looks after me and my safety by making sure that my vehicle is always updated. ! He always looks after me and my safety by making sure that my vehicle is always updated. More
by LoriK
Employees Worked With
May 06, 2022
Best service and staff in Reno. Go out if the way to take care of the customer Go out if the way to take care of the customer More
by BRIANHOWERY
May 05, 2022
Only dept. that needs improvement is SERVICE DEPT! Needs great improvement! Perhaps a course on customer service would be beneficial to the employees there. that needs improvement is SERVICE DEPT! Needs great improvement! Perhaps a course on customer service would be beneficial to the employees there. More
by Smilewithyouriz@yahoo.com
Employees Worked With
Mishawn Roach, Jayce Robinson
May 01, 2022
Truck has been wrecked , not according to car fax Exhaust was completely rust out Tire monitoring system was completely cut out of all four tires cost over $190 Exhaust was completely rust out Tire monitoring system was completely cut out of all four tires cost over $190 More
by kzm
