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Lithia Hyundai of Reno

Reno, NV

4.3
4,073 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,073 reviews

October 28, 2021

The service manger Lance Smith makes all the difference. Great customer service. He always goes the extra mile. More

by gstein8210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

Best service Best service around! Best Best service Best service around! Best service writer around! Best mechanics around! Best dealership around@ More

by JOHNTPJ666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini, Tabatha Culver, Gio Castro, Brett Roderick
October 27, 2021

Tabatha does a great job keeping me up to date on the repairs lithia hyundia is doing More

by shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ashton, Matt Franceschini, Tabatha Culver
October 27, 2021

Still waiting for my tire to be replaced. For the most part staff is helpful and courteous. More

by MINER_TERRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

Service was courteous and professional. No unnecessary service or repairs were suggested. Three more words. More

by OLSON.K.J
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

Didn’t do what they said the would as far as filling the fuel and def tanks. Sold me the truck then told me I was getting a loaner car because it hasn’t gone through the shop. A week later when I went to p More

by gaylord_w
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David Diaz
October 25, 2021

The service department was very friendly. Living in Las Vegas and having a daughter University of Reno we were able to cordinate a difficult situation with my daughter losing the ignition key More

by Garcia2227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
October 24, 2021

Brett Rodrick took hold of my issue like a dog with a bone and didn’t give up until he figured out why my check engine light kept coming on. The problem is solved now and I’m appreciative of his diligenc More

by STOYANNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver, Brett Roderick
October 24, 2021

My 2014 Hyundai Sonata had an engine issue. Lithia Hyundai was one the closest Hyundai dealers to my car at the time so I was towed to the dealership. My car ended up needing replacement of the entire More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Newton , Tabatha Culver
October 23, 2021

my self Meliame and my Husband Latai from Tonga, came to Lithia Hyundai for the reason that we were on the market for a 3rd row seating for the family. Efren the Sales Rep was very friendly and respectful. More

by martin.me1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, Efren Gonzalez-Aguayo
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