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Lithia Hyundai of Reno
Reno, NV
4,073 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,073 reviews
October 28, 2021
The service manger Lance Smith makes all the difference. Great customer service. He always goes the extra mile. Great customer service. He always goes the extra mile. More
by gstein8210
Verified CustomerEmployees Worked With
October 28, 2021
Best service Best service around! Best Best service Best service around! Best service writer around! Best mechanics around! Best dealership around@ Best service Best service around! Best service writer around! Best mechanics around! Best dealership around@ More
by JOHNTPJ666
Employees Worked With
Other Employees :
Matt Ashton, Matt Franceschini, Tabatha Culver, Gio Castro, Brett Roderick
October 27, 2021
Still waiting for my tire to be replaced. For the most part staff is helpful and courteous. part staff is helpful and courteous. More
by MINER_TERRELL
Employees Worked With
October 26, 2021
Service was courteous and professional. No unnecessary service or repairs were suggested. Three more words. service or repairs were suggested. Three more words. More
by OLSON.K.J
Employees Worked With
October 26, 2021
Didn’t do what they said the would as far as filling the fuel and def tanks. Sold me the truck then told me I was getting a loaner car because it hasn’t gone through the shop. A week later when I went to p fuel and def tanks. Sold me the truck then told me I was getting a loaner car because it hasn’t gone through the shop. A week later when I went to pick up my truck they didn’t give me a dealership plate. When I call about it I was told they could bring it out to meeting my loan paperwork. I waited around all day. Ended up having to drive back to Reno to pick it up myself.. More
by gaylord_w
Employees Worked With
David Diaz
October 25, 2021
The service department was very friendly. Living in Las Vegas and having a daughter University of Reno we were able to cordinate a difficult situation with my daughter losing the ignition key Vegas and having a daughter University of Reno we were able to cordinate a difficult situation with my daughter losing the ignition key More
by Garcia2227
Employees Worked With
Tabatha Culver
October 24, 2021
Brett Rodrick took hold of my issue like a dog with a bone and didn’t give up until he figured out why my check engine light kept coming on. The problem is solved now and I’m appreciative of his diligenc bone and didn’t give up until he figured out why my check engine light kept coming on. The problem is solved now and I’m appreciative of his diligence, professionalism and sincere concern for my problem. More
by STOYANNIE
Employees Worked With
Tabatha Culver, Brett Roderick
October 24, 2021
My 2014 Hyundai Sonata had an engine issue. Lithia Hyundai was one the closest Hyundai dealers to my car at the time so I was towed to the dealership. My car ended up needing replacement of the entire Hyundai was one the closest Hyundai dealers to my car at the time so I was towed to the dealership. My car ended up needing replacement of the entire bottom half of the engine. Thankfully this issue was covered under Hyundai warranty. Lithia was quick to get an engine ordered to repair my car. Once the parts arrived the service dept. was quick with the repair. My car has been running like a champ ever since. Thank you to my direct contact, Tabatha Culver and the rest of the team at Lithia Hyundai of Reno, Nevada! More
by Ted
Employees Worked With
Ryan Newton , Tabatha Culver
October 23, 2021
my self Meliame and my Husband Latai from Tonga, came to Lithia Hyundai for the reason that we were on the market for a 3rd row seating for the family. Efren the Sales Rep was very friendly and respectful. Lithia Hyundai for the reason that we were on the market for a 3rd row seating for the family. Efren the Sales Rep was very friendly and respectful. He and Tom Cheers the manager made it very easy to purchase a vehicle. We are very happy with the whole experience. Thank you! More
by martin.me1992
