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Lithia Hyundai of Reno

Reno, NV

4.3
4,002 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,002 reviews

September 10, 2021

Had a great experience. The associates are patient, friendly. Help me get my dream car. Worked well with my and my fussy baby. They fed her as well. More

by DMORFIN32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ogg, Larry Satica
September 08, 2021

Clean workplace, friendly environment, good service, very knowledgeable staff, lots of vehicles to choose from. PJ is very polite and a good salesman. I highly recommend this dealership. More

by Bananagal40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Pourjami
September 07, 2021

Holly was great to work with. Buying a car out of state (live in Ca.) not so good. Had to have it Smogged. Still waiting on paper work from them so I can register it in Ca. Would I buy another car from the More

by yogi_6977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, Garrett Clunie
September 07, 2021

I live 5 hours from Reno - my issue was with the rear license plate on a new, 2022 Tucson. Screws supplied not right size. I wrapped them in tape to get them to hold. Next time I am in Reno I will come More

by jfehrenbach2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No employees
September 05, 2021

Fast, friendly, attentive and most of all personable. I'm not a big fan of dealerships but Holly and the team made my experience great. I will highly recommend the team! More

by Jenrp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

The dealer was wonderful. Being a seasoned buyer for many decades purchasing numerous new a newly/ used vehicle’s, I enjoyed the negotiations process with h LITHIA’s staff. The staff was courteous and profes More

by benspiteri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cherae Cozzi, PJ Pourjami
August 30, 2021

Lithia Hyundai did a lot of things right. My only complaint is that it took too long. I had to schedule an appointment that was at least a couple of weeks out. Then, the part almost didn't come in t More

by A. NORBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

Lance Smith does an awesome job taking care of his customers. The work completed was very good and with associates like Lance we will continue to go to Lithia. More

by Gstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

Best experience with Lithia Hyundai! They made it super easy for me to get the vehicle I wanted without all the paperwork hassle and delivered it to my front door! Couldn’t ask for anything else … and Matt More

by loricrawford6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Cheers, Mathew Reed
August 26, 2021

Lithia Hyundai went above and beyond with customer service when my son needed a new vehicle. They were very responsive to our unique situation, especially our salesman, Jay. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce Robinson
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