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Lithia Hyundai of Reno
Reno, NV
4,740 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,740 reviews
Verified Customer
March 29, 2022
Helpful sales staff. I appreciate the vehicle he showed me. It's a great nehicle. Loan gentleman was efficient and quick. Wished I had a better loan rate given excellent I appreciate the vehicle he showed me. It's a great nehicle. Loan gentleman was efficient and quick. Wished I had a better loan rate given excellent credit. More
by freddeanturner
March 28, 2022
Holly in sales is the best. The service department has an attitude problem. No smiles or warm greetings. I hate taking my vehicle in. When I owned a Honda it was like I was visi The service department has an attitude problem. No smiles or warm greetings. I hate taking my vehicle in. When I owned a Honda it was like I was visiting family when I needed service. This is a management issue More
by Ralph M
Employees Worked With
Holly in sales is why I come back to this specific dealership , Bryan Ogg, David Lennox, Tom Clark
March 27, 2022
Friendly and good communication, Knowledgeable staff and versatile scheduling, but service time has a long wait time. versatile scheduling, but service time has a long wait time. More
by ELIZABETHKRIER
March 27, 2022
Patience, professionalism, thorough explanation of my automobile’s problem and solution. Don O. is a man I recommend with highest confidence. -Benjamin H. Martin automobile’s problem and solution. Don O. is a man I recommend with highest confidence. -Benjamin H. Martin More
by LITHIA0
Employees Worked With
March 25, 2022
This is the third automobile I have purchased from this dealer. They are easy to work with and have always treated me fairly. I love the service department. Matt is wonderful. He lets me know what I need dealer. They are easy to work with and have always treated me fairly. I love the service department. Matt is wonderful. He lets me know what I need and always gives me the exact cost. No surprises. I will be getting my next vehicle from them. More
by SHERIJOHNSON4600
Employees Worked With
Matt Franceschini
March 25, 2022
Awesome staff! They were very personable. I felt like i could ask any questions i needed to. They were willing to educate me on the predicament of my vehicle. They were very personable. I felt like i could ask any questions i needed to. They were willing to educate me on the predicament of my vehicle. More
by Kdymond98
March 24, 2022
I am very unsatisfied with your dealership. My car broke after 38 days of having it. I was at 3095 miles and I feel it should of been taken care of by you. It was a $6.24 part that cost me $180 My car broke after 38 days of having it. I was at 3095 miles and I feel it should of been taken care of by you. It was a $6.24 part that cost me $180 plus a tow. I will never buy from this place again. I paid over $3000 over blue book. My fault I should of checked. I feel this place is not honest nor customer based as they should of at least made my vehicle safe and driveable after 38 no matter the mileage. I will tell anyone who listens not to buy here. Forsure More
by SHANNANDEMPSEY
Employees Worked With
Tabatha Culver, David Diaz
March 24, 2022
Good service friendly salesmen fairly priced cars this was our 2 nd purchase and we were very pleased with the easy completion of the paper work and the follow up after purchas was our 2 nd purchase and we were very pleased with the easy completion of the paper work and the follow up after purchas More
by bettybooptexas
Employees Worked With
Ryan
