Back

Lithia Hyundai of Reno

Reno, NV

4.5
4,739 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Contact Dealership

2620 Kietzke Lane

Reno, NV

89502

Directions

By Type

Showing 4,739 reviews

March 17, 2022

Holly was great. She took the best care of us. We recommend her if you visit. More

by LTLSHYME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate the kind words about Holly and look forward to seeing you in the future!

March 16, 2022

Great service as always, would highly recommend them to friends, family and coworkers. Great job! More

by WOOGODDESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hello, we are pleased to see you received great service. We appreciate the recommendation and look forward to the next visit!

March 16, 2022

Service was great but I was disappointed that they did not wash it after working on it. More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember but he was nice.
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hi Sharon, we're glad our team provided great service. We do apologize your vehicle was returned unwashed. See you next time!

March 13, 2022

Mostly good experience except for the fact that they ran about 9 hard inquiry’s on my credit. More

by tori_vista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Diaz, Kirby McMahon
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hi Tori, thank you for the feedback about your good experience. If you would like, we are more than happy to chat about the credit inquiries. Hope to hear from you soon and have a great day!

March 11, 2022

I truly appreciate the care and guidance of Brett in the service center at Lithia Hyundai of Reno. It’s tough trusting my car with just anybody, but he really took care of me. Honestly, all the service reps More

by cheraecozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini, Brett Roderick, Lucas Bragg
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hi Cherae, it's wonderful to see Brett took great care of you and your vehicle during your recent visit. Until next time, enjoy the road ahead!

March 11, 2022

They are very nice and work hard to make sure I’m happy when I leave More

by MICHAELLEONHARD
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hi Michael, we are pleased you are happy with the service we provide. Come back again next time!

March 11, 2022

Performed warranty services, had some repair glitches but they came through and rectified the issues to my satisfaction More

by scorcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hello, we're pleased to see you are satisfied with the service on your vehicle. We look forward to working with you again!

March 10, 2022

Personnel is always professional and helpful. I have not had a bad experience there yet. More

by DHAM49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hello, we are pleased to see you always receive professional service from our helpful team. Come see us again soon!

Mar 23, 2022 -

DHAM49 responded

I will most definitely come see you again.

March 09, 2022

Very helpful. As soon as you walk in your greeted that makes a person feel important. It's ran by a amazing man Dylan. Shout out for him. Also a shout out to Tabat More

by HAROLD17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hi Harold, thank you for the kind words about Dylan and Tabatha. We appreciate your business and look forward to seeing you again!

March 09, 2022

My service rep, Tabitha, is amazing. I always feel comfortable leaving my car in her capable hands. The customer service is second to none and I am glad to be a customer of theirs. More

by Greg T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hi Greg, thank you for the kind words abut Tabatha and the great customer service you receive. We look forward to your next visit!

...
250
...