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Lithia Hyundai of Reno

Reno, NV

4.5
4,740 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,740 reviews

February 11, 2022

Did the routine checkup but found some other issues that were a little bit of a problem but quoted me an estimate that was a ripoff More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Ashton, Matt Franceschini
Feb 12, 2022 -

Lithia Hyundai of Reno responded

Anonymous, We are sorry you feel as though the quote you received wasn't competitive enough for you. In the event a mistake was made with the parts and or labor amounts, I invite you to call or email me at the contact info below so we can review it together. We appreciate the opportunity to serve you and I look forward to hearing from you. Respectfully yours, Scott Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@lithia.com

February 09, 2022

Lithia Hyundai has always gave me the best deal with the best interest rate! Best place to get your vehicle! More

by MoneyOverMen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox, Jayce Robinson
Feb 14, 2022 -

Lithia Hyundai of Reno responded

Hello, we greatly appreciate your review and look forward to working with you again!

February 09, 2022

They've always treated me well at the dealership and they always do excellent work More

by NFL4US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini
Feb 14, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for the kind words. Enjoy the road ahead!

February 09, 2022

Friendly and honest. I was happy with their service and would definitely buy a car from them again. More

by peternauman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Lithia Hyundai of Reno responded

Hi Peter, we appreciate your review and look forward to seeing you again!

February 08, 2022

With an appointment dealership is quick and reliable. Service writer is honest with me about car issues and needed services. More

by Zac Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
Feb 14, 2022 -

Lithia Hyundai of Reno responded

Hi Zac, we strive to deliver reliable and quick service to our customers and glad we did just that during your visit. Come see us again in the future!

February 08, 2022

I always appreciate Lance as my go between with the service staff. He’s always been great and is the reason for my happiness with Hyundai. More

by Maryohair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Lithia Hyundai of Reno responded

Hi Mary, thank you for the kind words about Lance. We look forward to seeing you again!

February 08, 2022

My service technician, Gary Popkiss, is always thorough & completes the work in a timely manner. More

by klaine4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Lithia Hyundai of Reno responded

Hello, it's great Gary works quickly to get your vehicle in and out in a timely matter. We look forward to seeing you again!

February 07, 2022

Friendly, helpful, very well organized, great work, nice facility, good people, needs snacks etc ahain More

by Boomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox, Matt Ashton
Feb 08, 2022 -

Lithia Hyundai of Reno responded

Hi Boomer, we appreciate you taking the time to leave us a review. Come back again in the future!

February 07, 2022

The service center at Reno Hyundai is absolutely great. I’ve been going to them for 7 years now and I’m totally satisfied with the way they look after my two Hyundai’s and the work that is done. Tabatha Cu More

by Dan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Tabatha Culver
Feb 08, 2022 -

Lithia Hyundai of Reno responded

Hi Dan, thank you for being a loyal customer. We appreciate your business and look forward to seeing you at your next visit!

February 05, 2022

Good friendly clean service in a timely manner. I would recommend this place. Thank you . More

by JEREMYTHORPE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Feb 08, 2022 -

Lithia Hyundai of Reno responded

Hi Jeremy, we appreciate you taking the time to review the dealerships cleanliness and friendly service. Thank you for the recommendation and we look forward to seeing you again!

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