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Lithia Hyundai of Reno
Reno, NV
4,028 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,028 reviews
May 19, 2020
My experience was good and easy. Lance is great and very respectful of social distance. Made me feel more comfortable about being there and scheduling any future service. respectful of social distance. Made me feel more comfortable about being there and scheduling any future service. More
by Victoria
Verified CustomerEmployees Worked With
May 18, 2020
Excellent customer service and work performed, was very happy with response times. Thank you for taking care of my vehicle to keep it running good happy with response times. Thank you for taking care of my vehicle to keep it running good More
by DVSGAL2005
Employees Worked With
Matt Franceschini
May 18, 2020
My salesman Robert was very helpful thru the process of buying vehicle. Every step of buying was fluid and people of Lithia hyundai were all great. buying vehicle. Every step of buying was fluid and people of Lithia hyundai were all great. More
by xdavid1975
Employees Worked With
Robert Young, David Lennox, Robby Young, Alex Moreau
May 18, 2020
Tabatha is always helpful! Despite current pandemic circumstances, the store was friendly as usual. Happy to see familiar faces. Tabatha was cognizant of my wait time. Joe alway Despite current pandemic circumstances, the store was friendly as usual. Happy to see familiar faces. Tabatha was cognizant of my wait time. Joe always makes sure to greet me and see how I'm doing. More
by DEBORAH.JH13
Employees Worked With
Joe Collazo, Tabatha Culver
May 18, 2020
Tabatha is the BEST!! I truly appreciate everything Tabatha has done for me and my wife over the years. I am not one to ever leave reviews. But I want to let people know ho I truly appreciate everything Tabatha has done for me and my wife over the years. I am not one to ever leave reviews. But I want to let people know how helpful she is. If you ever need any help in the service department, ask for Tabatha. She will go out of her way to make your experience at a dealership service department the BEST. She is so friendly and helpful. If there was a way to give 10 stars for an employees customer service skills I would! Thank you Lithia Hyundai for having a wonderful employee!!! More
by SEAHAWKSRULEMAN
Employees Worked With
Tabatha Culver
May 18, 2020
The people are very friendly, especially in the service department. I just love them. Easy to work with and they already go above and beyond. department. I just love them. Easy to work with and they already go above and beyond. More
by HAPPYDHALL1111
Employees Worked With
Matt Franceschini
May 18, 2020
Larry was Great helped our family get a new suv we love it and they were so good to work with we will tell all of our friends and family about Lithia of Reno it and they were so good to work with we will tell all of our friends and family about Lithia of Reno More
by Family of 4
May 17, 2020
Cherea was by far the best sales person I have ever felt with. She took the time to help me find the best truck for my needs and answered all my questions. She even went out of her way to help me find a goo with. She took the time to help me find the best truck for my needs and answered all my questions. She even went out of her way to help me find a good insurance policy to fit my budget. More
by Rcassady60
Employees Worked With
David Lennox, Cherae Cozzi
May 17, 2020
Everything was great! Holly took the the time to show me everything I was interested in and explained all the features perfectly. Once I had made my decision she sat me down and got the deal done quickly an everything I was interested in and explained all the features perfectly. Once I had made my decision she sat me down and got the deal done quickly and got me behind the wheel! Thanks Holly! More
by Chavbulls
Employees Worked With
May 17, 2020
Cherae was extremely helpful and made my car shopping experience comfortable and hassle free. She promised to get me into a bigger vehicle and she did just that. experience comfortable and hassle free. She promised to get me into a bigger vehicle and she did just that. More
by Reneciaj
Employees Worked With
Christopher Osorio, Cherae Cozzi
