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Lithia Hyundai of Reno
Reno, NV
4,082 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,082 reviews
June 10, 2020
I went with the intent of buying a vehicle I saw on Carfax. They had the vehicle instock. After speaking with staff, Holly presented the vehicle to me. I was please with the price and the vehicle. S Carfax. They had the vehicle instock. After speaking with staff, Holly presented the vehicle to me. I was please with the price and the vehicle. Staff was great! More
by ROBERAME
Verified Customer
June 10, 2020
Broken engine I went in because my engine had trouble. Even though it was sad news for the life of my vehicle the service and customer service was great. I I went in because my engine had trouble. Even though it was sad news for the life of my vehicle the service and customer service was great. I More
by AMYC2
Employees Worked With
Christopher Osorio, Joe Collazo, Brett Roderick
June 10, 2020
We really enjoyed working with Joe and Tony. They are personable and went through everything- too notch. I did however, feel intimidated by your finance dept. He seemed to demonstrate some hostility abou personable and went through everything- too notch. I did however, feel intimidated by your finance dept. He seemed to demonstrate some hostility about his approach when we did not necessarily want to purchase additional warranties. This is an area that needs to improve- don’t force something. When we say no, we mean it!! More
by JANETFREITAS
June 09, 2020
Most personable guy that I know in this industry. If you want to buy your next car buy from Hyundai of Reno. Scott will point you in the right direction! want to buy your next car buy from Hyundai of Reno. Scott will point you in the right direction! More
by dare.jeff
Employees Worked With
June 09, 2020
I am happy with my purchase and got a good deal for my car. Staff were professional and efficient. No concerns with my experience at Hyundai. car. Staff were professional and efficient. No concerns with my experience at Hyundai. More
by MORALESBRENDA96
Employees Worked With
David Lennox, Garrett Clunie
June 09, 2020
My service writer Brett Roderick was very friendly and knowledgeable. The service was done in a professional and timely manner. 5 star rating all around! knowledgeable. The service was done in a professional and timely manner. 5 star rating all around! More
by TEEJAYAYTCH
Employees Worked With
Brett Roderick
June 09, 2020
Amazing customer service. I cannot remember the name of the financial dept. He was just as amazing and 5 stars. Will be a returning customer. the financial dept. He was just as amazing and 5 stars. Will be a returning customer. More
by LISA.HAMILTON2006
June 08, 2020
Super Service Again Had a 15,000 mile service done on Sat. As usual the service was great and our service desk guy was great as always. :) D Had a 15,000 mile service done on Sat. As usual the service was great and our service desk guy was great as always. :) D More
by Santa Fe for me
Employees Worked With
PJ Pourjami
June 08, 2020
Great personality I was helped when needed the service was quick and when I needed my tire and could not wait as long for it because of how far I drive they got for me I was helped when needed the service was quick and when I needed my tire and could not wait as long for it because of how far I drive they got for me within two days. More
by CHERIEPKY2
June 08, 2020
This dealership is tops as the lead salesman cares about his clients and the service man Lance Smith is equally caring. This teamwork is hard to beat! his clients and the service man Lance Smith is equally caring. This teamwork is hard to beat! More
by CATKAWAKAMI
Employees Worked With
Other Employees :
Christopher Osorio, Joe Collazo, Hannah Choquette
