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Lithia Hyundai of Reno
Reno, NV
4,309 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,309 reviews
August 27, 2020
Matt Fran... and the whole team are top notch! Every time I get service done there, they exceed my expectations! Quality service, friendly, helpful, fast! time I get service done there, they exceed my expectations! Quality service, friendly, helpful, fast! More
by BARNEY-F
Verified Customer
August 27, 2020
Since I bought my 2,007 Accent I have always brought it for service here. I have always had great service and, was taken care by Lance Smith, my auto advisor. I now have 180,000 miles on it & hope to keep for service here. I have always had great service and, was taken care by Lance Smith, my auto advisor. I now have 180,000 miles on it & hope to keep it at least for 200,00 miles. More
by RICHARD_LEE_KWOK
Employees Worked With
August 27, 2020
I’ve never had any problems with Matt or Lance, they’re great and the work is always completed as promised. I will continue to service my Tucson here great and the work is always completed as promised. I will continue to service my Tucson here More
by AKA_SISSY
August 24, 2020
Lance is always a great help whenever I get my car checked out. He makes the process smooth and easy and very knowledgeable as well. checked out. He makes the process smooth and easy and very knowledgeable as well. More
by djrbour15
Employees Worked With
August 23, 2020
I had a used kia soul for 2 years that I got at this dealer ship and it was time to trade it in for something newer and safer for my 2 toddlers and myself. Pete was great at everything and communicat dealer ship and it was time to trade it in for something newer and safer for my 2 toddlers and myself. Pete was great at everything and communicated well in regard to helping me get a new 2020 hyundai tuscon! More
by Melissa p
Employees Worked With
Pete Montalvo
August 23, 2020
The service I received at lithia Hyundai of reno was not only satisfactory but rather went beyond my expectations.i really enjoy my new car. only satisfactory but rather went beyond my expectations.i really enjoy my new car. More
by Leviclark775
Employees Worked With
Bryan Ogg, Cherae Cozzi
August 23, 2020
Lithia Hyundai of Reno was able to negotiate with us on our new purchase of vehicle and definitely beating their competitors with price and bumper to bumper warranties. our new purchase of vehicle and definitely beating their competitors with price and bumper to bumper warranties. More
by Javier Quiroz
Employees Worked With
Other Employees :
Christopher Osorio
August 23, 2020
Garrett and Joe were a great team - helping me turn my lease in and purchase a new Tucson. They were clear and explained the price and all the features of the car. It was a fast and efficient experience a lease in and purchase a new Tucson. They were clear and explained the price and all the features of the car. It was a fast and efficient experience and I felt good about the price. More
by hrw418
Employees Worked With
Garrett Clunie
August 22, 2020
When I make an appointment, I expect my service to begin at the time, especially considering I am early to arrive. I was at the dealership for over 2 hours for a basic oil change. I was given an estimated t at the time, especially considering I am early to arrive. I was at the dealership for over 2 hours for a basic oil change. I was given an estimated timeframe of 1 hour, and was then delayed another. Things fall behind, I understand, but when appointments are made, we, the appointment makers, are under the impression our service will be finished in timely fashion. That has not been the case, any of the times I have visited, including my most recent. More
by JANALYNJENSEN0715
