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Lithia Hyundai of Reno
Reno, NV
3,985 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,985 reviews
November 14, 2019
Very friendly, helpful staff.my Veloster needed immediate service. I was visiting from Oakland and returning next day. Tabatha fit me in. Jen drove me to movies. service. I was visiting from Oakland and returning next day. Tabatha fit me in. Jen drove me to movies. More
by SBianco
Employees Worked With
Jennifer Anderson, Matt Franceschini, Tabatha Culver
November 13, 2019
oil change As always it was very good and Matt keeps me apriased of what's going on. I allways look forward to going in and waiting As always it was very good and Matt keeps me apriased of what's going on. I allways look forward to going in and waiting More
by janet1953
Employees Worked With
Matt Franceschini
November 12, 2019
Buying your first car! I gave this dealership a 5 because of the customer service provided and they’re truly determined to help you find the right car that best fits you. I I gave this dealership a 5 because of the customer service provided and they’re truly determined to help you find the right car that best fits you. I came in this morning very nervous to find and buy my first car but with the help of Cherae Cozzi i found the perfect one at a great price!! thank you so much!! More
by albailey1243
Employees Worked With
Cherae Cozzi, Tom Cheers
November 10, 2019
Above and beyond This dealer was awesome never had the same experience at another dealership from making endless paper airplanes to help rock my kid to sleep while i This dealer was awesome never had the same experience at another dealership from making endless paper airplanes to help rock my kid to sleep while i go Thur the process They speak the truth 100 percent Best Dealer in Reno More
by Rico Rico
Employees Worked With
Christopher Osorio, Cherae Cozzi, Mathew Reed
November 10, 2019
HoLLY Jensen is the beez neez Don't deal with anyone else, she's real, straight forward, knows her stuff and is a whiz with paperwork. We set up an appointment and she was ready ke Don't deal with anyone else, she's real, straight forward, knows her stuff and is a whiz with paperwork. We set up an appointment and she was ready keys in hand to take me for a spin. Bought the van and am very happy with it so far. Painless process. More
by rachrob
November 09, 2019
Terry Petersen was great, he knew a lot about the Palisade, even though it is a new line that just came out. He got me the deal I wanted quickly. Palisade, even though it is a new line that just came out. He got me the deal I wanted quickly. More
by Joegent1
Employees Worked With
Terry Petersen
November 06, 2019
Fair and Receptive staff Reno Lithia Hyundai had the only Santa Fe with both the features and color I wanted. The entire staff we dealt with (Joe and Ron) could not have been Reno Lithia Hyundai had the only Santa Fe with both the features and color I wanted. The entire staff we dealt with (Joe and Ron) could not have been more helpful or accommodating in dealing with us. Ron not only answered my many questions but also delivered my new car to Mammoth. I would definitely recommend both to friends. More
by Sassy
Employees Worked With
Joe Collazo, Ronald Engberson
November 05, 2019
Outstanding service The staff at Lithia Hyundai has always been exceptional to work with. Specifically, Diego Garcia went out of his way to ensure I understood what need The staff at Lithia Hyundai has always been exceptional to work with. Specifically, Diego Garcia went out of his way to ensure I understood what needed to be done to my car and why and took it upon himself to find out that the service could be warranteed. More
by Fran
Employees Worked With
Diego Garcia, Joe Collazo
November 03, 2019
First New Car I went to Lithia Hyundai to buy my first car. Holly emailed me and set an appointment for me with Brian. I did some serious online shopping before com I went to Lithia Hyundai to buy my first car. Holly emailed me and set an appointment for me with Brian. I did some serious online shopping before coming in and knew exactly what I wanted. Right off the bat it didn’t seem like they were going to have what I wanted in stock for the price I was looking for, but Brian went above and beyond, did some digging, and found me the car of my dreams! I am so happy with my new Tucson and I truly appreciate the effort taken to find what I was looking for. Thank you so much!!! More
by Katie Lowe
November 02, 2019
Amazing My engine seized and I had to have towed to Lithia Reno. Tabatha took care of everything and left with absolutely no worries. She followed up with me My engine seized and I had to have towed to Lithia Reno. Tabatha took care of everything and left with absolutely no worries. She followed up with me about the status of my repair every step of the way. This is something too few companies practice anymore, customer service. The whole Lithia service team made me feel like I mattered. More
by Greg T.
