Lithia Hyundai of Reno

No Pressure and Excellent Customer Service! Terry Peterson was an awesome Salesman and made everything smooth and as quick as possible! Chris in finance was kind and informative as well! Thank y Terry Peterson was an awesome Salesman and made everything smooth and as quick as possible! Chris in finance was kind and informative as well! Thank you Terry and Chris! More

Great knowledgeable salesman. Cody Panzer helped me with my first purchase. Currently working on my second purchase. He definetly goes out of his way to find exactly what i want in Cody Panzer helped me with my first purchase. Currently working on my second purchase. He definetly goes out of his way to find exactly what i want in my price range. He always answers all my questions. Never have any issues with this guy. I have referred him to serveral people that have made a successful purchase with Cody. No complaints. Great service. Great help. Nice man. Awesome saleman. Keep up the good work. I'll be back!!! More

Great care buying experience! As a first-time new car buyer, Holly made the shopping experience easy. She was knowledgeable and did everything in her power to ensure that I found t As a first-time new car buyer, Holly made the shopping experience easy. She was knowledgeable and did everything in her power to ensure that I found the right car for my lifestyle. I was pleased that I was able to trade in my Elantra and negotiate a fair price for the new vehicle. I love my Kona and plan to buy from Lithia again in the future! More

In the process We are in the process of making things right. Steve has been a great help. Hard road but see a light. Will update when things are complete. We are in the process of making things right. Steve has been a great help. Hard road but see a light. Will update when things are complete. More

Friendly Staff with little to no Hassle All the staff members are very nice and accommodating. The vehicles and products are clean, well built and full of features. Only point to make is to All the staff members are very nice and accommodating. The vehicles and products are clean, well built and full of features. Only point to make is to ask about any late add on products to the vehicles that will raise the overall price as they do not disclose them early on. More

Ron was amazing and helpful Ron is knowledgeable of his products. I had an enjoyable buying experience. The only thing that bothered me was Ron was not allowed to process the ent Ron is knowledgeable of his products. I had an enjoyable buying experience. The only thing that bothered me was Ron was not allowed to process the entire sale start to finish. The manager continually stepped in and sent Ron off to do other tasks. The manager was upbeat and helpful but the financing story changed every time he came back to talk with us. More

Charged for products I didn't request or want In December 2018 I bought a 2017 Nissan Rogue from this dealer. I was in a hurry to get to the airport and agreed to an "out the door price". I was su In December 2018 I bought a 2017 Nissan Rogue from this dealer. I was in a hurry to get to the airport and agreed to an "out the door price". I was surprised the actual out the door price was considerably higher because $947.95 in products I wasn't told about and wouldn't want were added. And I was taxed for them. $149.95 to put nitrogen in the tires through NitroFill $299.00 for anti theft etching through NSD $499.00 for interior and exterior through Permaplate When I asked about it I was told they do it to all of the vehicles they sell, this should be disclosed to the buyer before agreeing to a price, not afterwards. More

Quick, straight to the point I had no trouble when looking for the car I wanted. Right away after checking online if the car was still available I was contacted and told it was an I had no trouble when looking for the car I wanted. Right away after checking online if the car was still available I was contacted and told it was and that Holly would bring it up front and have the keys ready. Test drove the car right when we got there and in a few hours the car was mine. Holly was super friendly and professional & really helped us out today! More

Great experience Knowledgeable, quick ,no nonsense car buying!!!everyone i dealt with was knowledgeable, nice efficient, one of the best car dealerships I’ve worked wi Knowledgeable, quick ,no nonsense car buying!!!everyone i dealt with was knowledgeable, nice efficient, one of the best car dealerships I’ve worked with! I greatly recommend them ! More

Super sales person I’ve researched several brands small crossover suv’s. Finally decided on a Hyundai. I stopped by and did not get the answers I wanted so I sent an on I’ve researched several brands small crossover suv’s. Finally decided on a Hyundai. I stopped by and did not get the answers I wanted so I sent an on line request. Holly Jensen texted me within a short time. She pairiently and professionally answered all my questions. We set up a time to meet. She greeted me and took time to go through the Kona with me. Steve the sales manger was also very accommodating. Holly is helping me surprise my wife on our 40th anniversary by delivering to our home. She really has taken the time to make the buying experience pleasant More