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Lithia Hyundai of Reno
Reno, NV
4,024 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,024 reviews
September 22, 2018
on time appointment accurate with what is scheduled. routine service (oil, tires) very good. 60 k service gets pricey but they are very good with helping to prioritize wo accurate with what is scheduled. routine service (oil, tires) very good. 60 k service gets pricey but they are very good with helping to prioritize work to be done More
by tim
September 10, 2018
Matt is great; Some Service Policies Are Scandalous Matt Franceschini in Service is just great. He is friendly, courteous, and empathetic. He represents Hyundai at its best. His communications skills ar Matt Franceschini in Service is just great. He is friendly, courteous, and empathetic. He represents Hyundai at its best. His communications skills are excellent and he does a great job of keeping the customer updated. More
by BarryBarnes
Employees Worked With
Matt Franceschini
August 21, 2018
Always great service Matt always finds a workable time for me and I trust his advice. This thing is making me add one two three four five more words Matt always finds a workable time for me and I trust his advice. This thing is making me add one two three four five more words More
by Rodsaunders
Employees Worked With
Matt Franceschini
August 09, 2018
Customer service Tabatha is wonderful. She goes out of her way to help customers and the gal who drove the shuttle car was super friendly and made our day super easy. Tabatha is wonderful. She goes out of her way to help customers and the gal who drove the shuttle car was super friendly and made our day super easy. More
by Mom
Employees Worked With
Shuttle driver, Tabatha Culver
August 07, 2018
Service Department The service department is always great as usual! Very friendly, efficient and fix the problem right the first time! Thank you again for a wonderful ex The service department is always great as usual! Very friendly, efficient and fix the problem right the first time! Thank you again for a wonderful experience! More
by Raptorchick73
August 01, 2018
Cody was upfront answered all my questions to my satisfactio Cody was amazing. He was helpful honest straight shooter Cody was so honest and i knew. Exactly what I was buying. No surprises at all.nice Cody was amazing. He was helpful honest straight shooter Cody was so honest and i knew. Exactly what I was buying. No surprises at all.nice More
by Jackie
Employees Worked With
Cody Panzer
July 31, 2018
Tire replacement We had a flat tire after we had the vehicle for 1 month. Lithia (or Hyundai) replaced the tire. It was quick and pleasant. Lance Smith was efficient We had a flat tire after we had the vehicle for 1 month. Lithia (or Hyundai) replaced the tire. It was quick and pleasant. Lance Smith was efficient and pleasant to work with. More
by hcinfernley
Employees Worked With
July 29, 2018
Excellent service department! I had both my Hyundai vehicles serviced in the same day. The service dept took great care of my vehicles and very quickly. The entire department is v I had both my Hyundai vehicles serviced in the same day. The service dept took great care of my vehicles and very quickly. The entire department is very friendly and willing to help. More
by saunders50
July 26, 2018
10 out of 10 Everyone at this dealership is amazing! They are friendly, helpful and professional. I have been coming here for at least 3 years and will continue c Everyone at this dealership is amazing! They are friendly, helpful and professional. I have been coming here for at least 3 years and will continue coming back. Highly recommend!! More
by Sheri
July 26, 2018
Friendly and helpful. Pete was helpful in explaining features of the vehicle and the differences between the two we were considering. He helped make the decision to procee Pete was helpful in explaining features of the vehicle and the differences between the two we were considering. He helped make the decision to proceed very easy for both of us. This is our second purchase at Lithia Hyundai of Reno and Pete and the service staff are the reason we returned to them for this purchase. More
by Grace26
Employees Worked With
Matt Franceschini, Pete Montalvo
