Lithia Hyundai of Reno

Really great experience. Had a great experience buying our new car here. No pressure, options explained with no pressure to purchase any of them. Very helpful in explainin Had a great experience buying our new car here. No pressure, options explained with no pressure to purchase any of them. Very helpful in explaining how to use the options that come with the vehicle. Very through and helpful. Really wanted us to be happy with our purchase. Thank you! More

2012 chevy Do not buy a car here! I bought a 2012 chevy for close to $10,000 and it has given me nothing but problems. Its a lemon! I havent even had the car for Do not buy a car here! I bought a 2012 chevy for close to $10,000 and it has given me nothing but problems. Its a lemon! I havent even had the car for a year and i have replaced the coolant reservoir, thermostat, water pump, ignition coil and plugs, the entire engine!, catalytic converter, the turbocharger twice! Their service department is awful! It took me hours, sometimes even days to get a response. And when i did get a response theres always a new problem! Do not buy here, i have had an awful experience and wouldnt wish this on my worst enemy! I have expressed my concern multiple time and they dont care! They have done nothing to help me.. I am very upset with them but there is nothing i can do but wait until i pay off this piece of junk.. Thanks for nothing lithia hyundai.. You should be shut down for treating people so bad.. More

Great This is my 4th car purchasing from Lithia Hyundai and will continue to as they take care of my needs and wants just they way a dealership should. This is my 4th car purchasing from Lithia Hyundai and will continue to as they take care of my needs and wants just they way a dealership should. More

Really Great Joe always makes getting a new car really pleasant. He has his wonderful new trainees that should be wonderful with him being there role model. Work Joe always makes getting a new car really pleasant. He has his wonderful new trainees that should be wonderful with him being there role model. Worked with Dakota and he is doing a great job. Everyone is so friendly and it is so nice to walk in and be treated like family. More

Good job Lance is always a great service manger, they were able to get me in that day, and called in a timely manner when done. Thanks! Lance is always a great service manger, they were able to get me in that day, and called in a timely manner when done. Thanks! More

Joe Collazo More than ready to help. Has a great attitude and always friendly . Did his best to answer or find the answer to all our questions More than ready to help. Has a great attitude and always friendly . Did his best to answer or find the answer to all our questions More

Great Car from Good People Everyone was very helpful and friendly. They showed me every car I asked to see with no pressure to purchase. I would definitely recommend Lithia Hy Everyone was very helpful and friendly. They showed me every car I asked to see with no pressure to purchase. I would definitely recommend Lithia Hyundai for a great buying experience... More

Very happy with service but not sales We have been receiving excellent service from Lance Smith for several years. He is always pleasant and eager to assist with the service of our vehicle We have been receiving excellent service from Lance Smith for several years. He is always pleasant and eager to assist with the service of our vehicles. This last service is when we picked up a small metal object in our left rear tire. The interior portion of the tire was sliced beyond repair. When we contacted Lance, he said that we had tire protection when we purchased the vehicle and to bring it in and he would make a claim for us. We brought the vehicle to the dealership and he told us he would call with the results of the claim. He also said that there was a recall on the vehicle for a shift indicator. He said we could make an appointment to get it taken care of and I decided to talk with my spouse about it, check our calendar and call him back. About an hour later, he called and told us the claim was approved and that a new tire would be installed on the vehicle. He said the tire technician was enroute to the provider and would be back shortly. He then asked if we could leave the vehicle a little longer and he would have the recall completed. In the past when we have brought our other 2005 Santa Fe and 2010 Santa Fe in for service, Lance has always given excellent service and noted several warranty/recall issues that he has had completed for us. He is a credit to your Service Department. More

Fantastic This is our second car. We love them. The sales staff is courteous and friendly. Great prices and easy to work with all the time. This is our second car. We love them. The sales staff is courteous and friendly. Great prices and easy to work with all the time. More

Works w/ Customer Interestingly, went in for 15K servicing on 2015 Sonata Sport and ended up driving away with a 2018 Santa Fe Sport AWD. Seems as if everything was in Interestingly, went in for 15K servicing on 2015 Sonata Sport and ended up driving away with a 2018 Santa Fe Sport AWD. Seems as if everything was in alignment--right color, bells and whistles, financing and CRM. So far a happy camper! More