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Lithia Hyundai of Reno
Reno, NV
3,993 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,993 reviews
March 07, 2017
Lithia Expereince Having dealt with Lithia Subaru and Jeep/Chrysler I presumed familiarity with that organization's practices. This was, however, the first new vehicle Having dealt with Lithia Subaru and Jeep/Chrysler I presumed familiarity with that organization's practices. This was, however, the first new vehicle purchased from a Lithia dealership. I arrived knowing the vehicle model desired. I was given a test drive which exposed the vehicle to my spouse to determine their satisfaction. The vehicle, a 2016 Veloster Turbo, was accepted with the understanding that it could be upgraded to include Apple Car Play, a Blind Spot Detection and Warning System, as well as a HomeLink equipped mirror. As that proved impossible, it was traded back to the dealership and a car with the Technology Package accepted. Apple CarPlay is included in the second car. The Blind Spot Detection and Warning System is scheduled for installation Thursday, 9 March. There has been no addressing the HomeLink feature. While the weather was sloppy when the second car was delivered, ther interior should have been cleaned. I am happy with the car but feel my requirements should have been better addressed originally. More
by digitwiz01
Verified CustomerEmployees Worked With
Other Employees :
a "Ronnie" who is no longer associated with Lithia Hyundai of Reno, JJ Collazo
March 06, 2017
Thank you for changing my mind about buying a car. This was my first "new" car and I was pleasantly surprised at how easy Lithia Hyundai of Reno made it. I for changing my mind about buying a car. This was my first "new" car and I was pleasantly surprised at how easy Lithia Hyundai of Reno made it. I have had my fair share of bad car buying experiences. This has made me look at buying a car in a new light. I will be back for my next vehicle when it is time. More
by hgarrett0
Employees Worked With
Christopher Osorio
February 28, 2017
Charged $136.41 for key fob battery replacement. I took my Tucson in to Service Dept because it was having difficulty starting and driver door wouldn't unlock. Bought the vehicle at this dealership a I took my Tucson in to Service Dept because it was having difficulty starting and driver door wouldn't unlock. Bought the vehicle at this dealership and it has less than 30,000 miles. I also paid for the extended warranty - just in case. They charged me $136.41 for replacing the battery in the key fob. Battery cost $5.95 plus tax. Installation $130. I was told by the Service Dept that they had to "run diagnostics." All they did was test the battery. Ridiculous! More
by GN
Employees Worked With
Matt Franceschini
February 28, 2017
Wonderful Experience buying a NEW CAR!!! Had a wonderful experience buying my first brand new car. The sales staff was extremely helpful and knowledgeable. I would recommend to all my friends Had a wonderful experience buying my first brand new car. The sales staff was extremely helpful and knowledgeable. I would recommend to all my friends and family. More
by charlehusstle
Employees Worked With
Christopher Osorio
February 26, 2017
Great Service Came in for routine oil change. Lance is always friendly and helpful. Change was done in a short time and we were on our way. Came in for routine oil change. Lance is always friendly and helpful. Change was done in a short time and we were on our way. More
by Esther Hopkins
Employees Worked With
February 25, 2017
Service Center Not only did they perform the service requested satisfactory but they informed me of a nail in one of my tires which they repaired free of charge. Tha Not only did they perform the service requested satisfactory but they informed me of a nail in one of my tires which they repaired free of charge. Thanks & I'll be back again.. Lance keep me informed of the progress as it went along. More
by airracebob
Employees Worked With
February 25, 2017
Lithia Hyundai Reno We have purchased multiple cars, both new and used, from Lithia Hyundai Reno. We have dealt with multiple sales people and all have been very understa We have purchased multiple cars, both new and used, from Lithia Hyundai Reno. We have dealt with multiple sales people and all have been very understanding and supportive of our needs and wishes regarding vehicles. The service department has always provided excellent and timely service. More
by meg2833
Employees Worked With
Other Employees :
Pete Montalvo, David Wolpe, Christopher Osorio, Matt Franceschini, Pete Montalvo
February 23, 2017
time Waiting for the finance person, was longer than expected. All else was ok. That was my most issue. Spent about 3 hours there. All employees were co Waiting for the finance person, was longer than expected. All else was ok. That was my most issue. Spent about 3 hours there. All employees were cordial, friendly and always trying to help. More
by anna.k
Employees Worked With
Other Employees :
No, Nawazz Khan, David Lennox, JJ Collazo, Joe Collazo, Matt Franceschini
February 17, 2017
Kelly Dahl's experience I was very pleased with my experience! Richard went above and beyond by traveling to my home to retrieve the car I was trading in! I was very pleased with my experience! Richard went above and beyond by traveling to my home to retrieve the car I was trading in! More
by kellydahl51
Employees Worked With
Richard Dvorak
February 16, 2017
Great Dealership to deal with as they seam to want to sell you a car and not just let you just drive away and never to see you again,like Reno Dodge. to deal with as they seam to want to sell you a car and not just let you just drive away and never to see you again,like Reno Dodge. More
by kapsoff5135
Employees Worked With
Christopher Osorio
