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Lithia Hyundai of Reno
Reno, NV
3,987 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,987 reviews
November 17, 2016
Great Team Great experience. The men I worked with made me feel very comfortable and happy with my purchase. They gave me very good suggestions to help me with Great experience. The men I worked with made me feel very comfortable and happy with my purchase. They gave me very good suggestions to help me with my decision. I feel all of them had great communication and knew exactly what was going on with my deal. I didn't have to explain and re-explain. I felt like I was important and not just a number. More
by wlydon
Verified Customer
November 17, 2016
Easy to work with sales person. Presented options based on my stated needs. Met my requirements regarding pricing, financing, warranty, promotions, etc. Introduced me sales person. Presented options based on my stated needs. Met my requirements regarding pricing, financing, warranty, promotions, etc. Introduced me to service staff. Got me set up and ready to roll!!! More
by tbolan
November 13, 2016
Fun with Tucson This was the best car buying experience I've ever had, and I've had quite a few. The staff was friendly, courteous, knowledgeable and always ready and This was the best car buying experience I've ever had, and I've had quite a few. The staff was friendly, courteous, knowledgeable and always ready and willing to help me understand all phases of my purchases. An added note to the creators of this survey: I resent the fact that I have to write a minimum 25 word review in order to complete the survey. Get a life. More
by stsaia
Employees Worked With
Other Employees :
Bryan Ogg, Carlo Moscoso, David Lennox, Joe Collazo, Selina Perez
November 08, 2016
Hyundai Tucson Great dealership! Employees are friendly and personable. I was very pleased with doing business with Jesse. He was honest, informative and has a great Great dealership! Employees are friendly and personable. I was very pleased with doing business with Jesse. He was honest, informative and has a great personality. Like I stated before, we chose to get my vehicle in Reno because of how awesome our initial experience with Jesse was instead of purchasing a car in Vegas (which is where I live). More
by ashley.mcclure19
Employees Worked With
Jesse
November 04, 2016
New Tucson I had a 2013 Sonata before getting the Tucson. I really loved the new car but was very disappointed when it needed a part before I even drove it away. I had a 2013 Sonata before getting the Tucson. I really loved the new car but was very disappointed when it needed a part before I even drove it away. More
by RenaGam
Employees Worked With
JJ Collazo, Joe Collazo
November 04, 2016
The 2017 Santa few that had to be replaced After I was towed in theyour had a loaner ready that they reloaded for me. They were fabulous. Dylan made it all happen but his staff was always there After I was towed in theyour had a loaner ready that they reloaded for me. They were fabulous. Dylan made it all happen but his staff was always there. More
by tjwarrenco
Employees Worked With
Other Employees :
Also sales person Bill was fab, Richard Dvorak, David Lennox
November 01, 2016
First time buyer As a first time buyer I expected to receive higher prices and interest rate. They work well with first time buyers. Great service and prices. Would de As a first time buyer I expected to receive higher prices and interest rate. They work well with first time buyers. Great service and prices. Would definitely work with Hyundai of Reno again. More
by ochoaconsuelo21
Employees Worked With
Alec McGee
October 30, 2016
Oct 8 Enjoyed my experience with the purchasing of a vehicle from Lithia HYUNDAI. After a year, I will have a better understanding of whether or not this ve Enjoyed my experience with the purchasing of a vehicle from Lithia HYUNDAI. After a year, I will have a better understanding of whether or not this vehicle was a good purchase. More
by keiter_2010
October 29, 2016
Amazing, salesmen,Ronnie,and Bryan Ogg I purchased a car from Bryan and Ronnie last year, the professional way they handle the purchase is amazing. I went back and bought a second car.. I I purchased a car from Bryan and Ronnie last year, the professional way they handle the purchase is amazing. I went back and bought a second car.. I will purchase all my vehicles from them. Thank you both for all you do. More
by julieshane7371
Employees Worked With
Ronnie, Bryan Ogg
October 13, 2016
Happy customer This is my first car and a wonderful first time exprience!! Made the choice to purchase new bad am enjoying my car each time I drive it. This is my first car and a wonderful first time exprience!! Made the choice to purchase new bad am enjoying my car each time I drive it. More
by dpeterson0711
Employees Worked With
David Wolpe, Bryan Ogg
