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Lithia Hyundai of Reno

Reno, NV

4.3
3,985 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,985 reviews

December 09, 2023

Went in for recall work. Wanted to charge me $750 for front breaks and rotors while I was there. It took me 1 1/2 hours to do it myself without special tools or a ship lift. More

by johntwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Franceschini
Dec 13, 2023 -

Lithia Hyundai of Reno responded

John, I'm sorry to learn about your experience with the pricing for our services. We aim to provide competitive rates. I would appreciate the opportunity to speak with you directly regarding your questions surrounding pricing. Please don't hesitate to get in touch with us directly. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

December 09, 2023

It was amazing, helpful and the staff was knowledgeable very well done will definitely recommend More

by YARITZELLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Lithia Hyundai of Reno responded

Thank you for the positive review. We look forward to serving you again in the future!

December 09, 2023

Javi is very kind and answered all of my questions and addressed all concerns. Happy with the vehicle so far. Thank you again, Javi! More

by eras_glints
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javiera Ravest
Dec 11, 2023 -

Lithia Hyundai of Reno responded

We're so glad to know that Javi was able to assist you effectively at Lithia Hyundai of Reno. We hope you continue enjoying your new vehicle! Thanks for the positive feedback.

December 08, 2023

Did my 15K service on my Kona with them. Matt handled it with no problems. More

by PATRICKGOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Dec 11, 2023 -

Lithia Hyundai of Reno responded

Thank you for stopping by, Patrick! We truly appreciate your support. Come visit the Lithia Hyundai of Reno team again soon.

December 07, 2023

Awesome great communication and work quality is solid Awesome great communication and work quality is solid Matt is a very professional and I will be back. More

by Wildernesstom
Recommend Dealer
Yes
Employees Worked With
Matt francesenni
Dec 07, 2023 -

Lithia Hyundai of Reno responded

We're glad to know you had a great experience with us at Lithia Hyundai of Reno, especially noting the communication and work quality. We'll pass your compliments onto Matt! Looking forward to seeing you again in the future.

December 03, 2023

very nice All the staff were very nice . They worked with me to get the best price for my truck . I bought a new car years ago from them and the experience was great! More

by gregg.liz.lg
Recommend Dealer
Yes
Employees Worked With
Joshua Clunie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Clunie
Dec 04, 2023 -

Lithia Hyundai of Reno responded

We're glad to know that our team at Lithia Hyundai of Reno could assist you in getting the best price for your truck. It's great to have repeat customers like yourself, and we appreciate your continued support. We look forward to seeing you again down the road.

December 01, 2023

Accommodating, hospitable, friendly and they are helpful They are very friendly and Tony Roach helped us alot for purchasing the car and after sales he called us and make sure everything was ok More

by RACHREITER
Recommend Dealer
Yes
Employees Worked With
David Lennox, David Lennox
Dec 01, 2023 -

Lithia Hyundai of Reno responded

RACHREITER, we're delighted to know that Tony and our team at Lithia Hyundai of Reno were able to assist you in your car buying process. We always aim for top-notch service! Enjoy your new ride!

November 30, 2023

The sales and financing staff were very helpful and personable and were ready to help me as soon as I arrived for my appointment. More

by vaill3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hill, Eddy, David Lennox
Nov 30, 2023 -

Lithia Hyundai of Reno responded

We're glad to know our sales and financing team at Lithia Hyundai of Reno was able to assist you promptly and effectively. Thanks for sharing your positive experience with our team. We look forward to serving you again in the future.

November 29, 2023

Levi made us feel confident and comfortable in the purchase of our new vehicle. I recommend this dealership for any future vehicle purchases. More

by MEGANJACKSON0345
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox, Ryan "RJ" Bush
Nov 30, 2023 -

Lithia Hyundai of Reno responded

Megan, we're so glad to know that Levi was able to make your car buying experience at Lithia Hyundai of Reno a comfortable one. Thanks for recommending us and enjoy your new vehicle!

November 29, 2023

Customer service is outstanding and very friendly. Purchasing my vehicle was easy and painless! Thanks! More

by CINDYGREENE
Recommend Dealer
Yes
Employees Worked With
Michael Costello, David Lennox
Nov 30, 2023 -

Lithia Hyundai of Reno responded

We're delighted to know that you found our customer service at Lithia Hyundai of Reno outstanding and friendly. It's great to learn your vehicle purchase was easy and painless! Thanks for sharing your experience with us. Should you need anything else in the future, please be sure to let us know.

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