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Lithia Hyundai of Reno

Reno, NV

4.4
4,305 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,305 reviews

January 17, 2024

Alex and Garrett were great they are top perfessionals and was very knowledgeable and took me though the process so easy to buy got a new to me durango. Love it! More

by Family of 4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex M., Bryan Ogg, David Lennox, Lucas Bragg
Jan 19, 2024 -

Lithia Hyundai of Reno responded

Hello, Thank you for choosing to work with us! We're delighted to know that Alex and Garrett made your car buying process a breeze at Lithia Hyundai of Reno. Enjoy every mile in your new Durango and congrats to your family!

January 17, 2024

Great experience, truly enjoyed coming here and purchasing our new car, honestly did not expect to walk out with one, but our representative did an amazing job keeping us informed, and supported! More

by SJGRANDSTAFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Lithia Hyundai of Reno responded

We're so glad to know you had a great experience at Lithia Hyundai of Reno! Our team always aims to keep our customers informed and supported. Enjoy your new car, and thanks for the review!

January 17, 2024

Very efficient, and easy. Holly was very kind and personable. We appreciated how fast the process was. More

by MEGAN.M.KAY
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Jensen
Jan 18, 2024 -

Lithia Hyundai of Reno responded

We're glad to know you found the process efficient and easy at Lithia Hyundai of Reno! Holly will be pleased to learn about your positive feedback. Thanks for choosing us!

January 16, 2024

Tony Roach is the best salesman and the most knowledgeable person I have met. Buying my new car at Reno Lithia Hyundai was a very good experience, I will recommend this dealership to anyone who More

by RENOPROSPECTOR
Recommend Dealer
Yes
Employees Worked With
Joshua Clunie, Joshua Clunie
Jan 16, 2024 -

Lithia Hyundai of Reno responded

We're delighted to know that Tony Roach and our team at Lithia Hyundai of Reno provided you with a great car buying experience. Your recommendation means the world to us. We will be sure to take care of anyone you send our way. Should you ever need anything else, please do not hesitate to reach out.

January 16, 2024

Usually while we wait we walk around the lot looking at all the cars just for fun and I like they have a little area with snacks. I understand they're trying to get through everyone's vehicles but it's a b More

by ZODAWG14
Recommend Dealer
Yes
Jan 16, 2024 -

Lithia Hyundai of Reno responded

We appreciate your feedback and patience during our busy times at Lithia Hyundai of Reno. We're always looking for ways to improve, so we'll definitely take note of the wait time you experienced. Thanks for hanging in there with us. We look forward to improving your experience.

January 16, 2024

It was ok not perfect Doesn't return calls quickly need help with something and it never happened More

by JSNYDER04
Recommend Dealer
Yes
Employees Worked With
Luke
Jan 18, 2024 -

Lithia Hyundai of Reno responded

Hello, Thank you for bringing this to my attention. It is unfortunate that your visit did not meet your expectations. I would be more than happy to speak with you directly in order to address your concerns. Please contact me at your convenience. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

January 16, 2024

Always friendly and helpful They always do the service in a timely way and let me know if anything else is needed More

by VALERIELINKE
Recommend Dealer
Yes
Employees Worked With
Mat
Jan 17, 2024 -

Lithia Hyundai of Reno responded

We appreciate your feedback! Our team at Lithia Hyundai of Reno always aims to provide friendly and efficient service. We're glad we could meet your expectations, and look forward to assisting you in the future!

January 16, 2024

Muy buena atención y amables en todo te atienden de maravilla y te apoyan con tus dudas More

by RAMONM2678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren Gonzalez-Aguayo
Jan 17, 2024 -

Lithia Hyundai of Reno responded

Thank you for the review! We appreciate your support. Come visit us again soon!

January 16, 2024

Everyone was very kind and helpful. I had my service dog with me and they were very understanding. More

by TBass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! It was a pleasure meeting you and your service dog. Come visit us again soon!

January 16, 2024

Great service and communication. They went beyond that they needed too. Great price on vehivle More

by PARKSIDEARABIANS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke was left out on your survey. He was the reason we bought the second Santa Fee for out son the next day, Efren Gonzalez-Aguayo, Jason Baden
Jan 17, 2024 -

Lithia Hyundai of Reno responded

Thank you for the positive review. We appreciate your support. Enjoy your new ride!

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