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Lithia Hyundai of Reno
Reno, NV
4,000 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,000 reviews
June 08, 2023
I worked with Matthew Reed and my experience was definitely 5 Stars. The process was seamless and Matthew was great throughout. This is my second Hyundai purchased at this dealership. For my firs definitely 5 Stars. The process was seamless and Matthew was great throughout. This is my second Hyundai purchased at this dealership. For my first vehicle, I worked with Holly Jensen. When a friend of mine drove my new Hyundai Kona EV, he decided to also purchase one. I immediately called Matthew Reed and although he was out of the dealership that day, he connected me with Holly Jensen. Once again, she was great! She, like Matthew was so easy to work with. If anyone is thinking about a new Hyundai, definitely contact Matthew Reed or Holly Jensen. More
by HappyKonaEVOwner
Verified Customer
June 07, 2023
I feel that after having my car for as long as they did it should have been detailed. No vacuuming or even a car wash, really?!! it should have been detailed. No vacuuming or even a car wash, really?!! More
by TAlbarran
Employees Worked With
June 07, 2023
Friendly Outgoing Responsive Caring Approachable Helpful Patient Honest Pleasant Willingness Hopeful Inspirational Patient Nice Friendly Helpful Patient Honest Pleasant Willingness Hopeful Inspirational Patient Nice Friendly More
by SHAREBEAR31411
June 06, 2023
I walked in mistakenly thinking I had an appointment at the Reno dealership. Unfortunately, it was at the Carson city dealership. However, Matt Franceschini welcomed me anyway, and took my car in for the s the Reno dealership. Unfortunately, it was at the Carson city dealership. However, Matt Franceschini welcomed me anyway, and took my car in for the service it required. He made me feel completely comfortable and assured that my car would be taken care of, which it was!! It was finished before I finished lunch, and I couldn't be happier with the service. More
by VICTORIAALLAN973
Employees Worked With
Matt Franceschini
June 06, 2023
Brian and Derrick were great! He was able to get me what I wanted! Good follow up as well He was able to get me what I wanted! Good follow up as well More
by mlttruckee
June 06, 2023
I would never do business with the dealerships again for the way we were treated the way we were treated More
by JOHN237
Employees Worked With
Other Employees :
Matt Franceschini
June 06, 2023
Beautiful service. My new tires are so amazing and the dealership was super clean and was able to get a lot of work done! My new tires are so amazing and the dealership was super clean and was able to get a lot of work done! More
by VAUGHN6302
Employees Worked With
Other Employees :
Matt Ashton, Matt Franceschini, Paydon Chambers
June 01, 2023
It’s always a pleasure coming here to get work done on my car. The service reps and mechanics are amazing. Thanks again! car. The service reps and mechanics are amazing. Thanks again! More
by DJLR1415
Employees Worked With
