Lithia Hyundai of Reno - Service Center

Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service. she got everything done right and had no issues with my service. More

They went the extra mile for us during our first repair and service visit with them. and service visit with them. More

I WAS NOT ORIGINALLY GOING TO WRITE BUT I STARTED THINKING IF I WERE THE SUPERVISOR OF THIS DEPARTMENT I WOULD ASK MY PEOPLE TO TRY TO LOOK MORE UNIFORM, THEY TRULY DON'T LOOK AS THOUGH WANT TO HELP THINKING IF I WERE THE SUPERVISOR OF THIS DEPARTMENT I WOULD ASK MY PEOPLE TO TRY TO LOOK MORE UNIFORM, THEY TRULY DON'T LOOK AS THOUGH WANT TO HELP UNTIL ASKED. THE AREA IS NOT INVITING. More

Very motivated and friendly, enjoyed working as a team to be able to get the car we were hoping for! be able to get the car we were hoping for! More

Dropped my car off for over 24 hours for a loud noise coming from the rear passenger wheel area when going over bumps. They told me my tire pressure was significantly low, they weren't able to tell me wh coming from the rear passenger wheel area when going over bumps. They told me my tire pressure was significantly low, they weren't able to tell me what the PSI was at or why my TPMS light hadn’t come on. They put air in my tire and said it was good. The first bump out of the dealership and same noise is easily noticeable. More

Had an engine replaced which was done well however, they didn’t put the hood hydraulics back properly and it almost hurt someone badly. Took it to another place to have it fixed. didn’t put the hood hydraulics back properly and it almost hurt someone badly. Took it to another place to have it fixed. More

Worst service ever, sat at the dealer ship for over 4 hrs while my car was done being serviced. Lance went home didn't bother to give our info to anyone else in the service department, when I asked about my while my car was done being serviced. Lance went home didn't bother to give our info to anyone else in the service department, when I asked about my vehicle all got was attitude because they hadn't called for me according to the service rep. When I pointed out my vehicle sitting out side they just found my keys and didn't go over the service done on the vehicle. More

This is a great dealership. I’ve only gone for oil changes because Hyundais don’t break down and you can keep them forever (I’m going on 16 years with mine). But for service, th I’ve only gone for oil changes because Hyundais don’t break down and you can keep them forever (I’m going on 16 years with mine). But for service, they get you in and out quickly and have never told me I had something wrong when I didn’t (Subaru dealership told me there was something wrong with every oil change, so this is huge). The advisors are very friendly and knowledgeable. I love this dealership. More

Larry and Josh went above and beyond to help us get the new vehicles that we needed when we needed them. We own three vehicles that we bought from Lithia Hyundai of Reno. I would say that we are very satis new vehicles that we needed when we needed them. We own three vehicles that we bought from Lithia Hyundai of Reno. I would say that we are very satisfied. More

I bought a used car from Lithia and within a week I had electrical issues with it. I talked to the sales person and he said it would be under warranty. When i brought it to the service department they said electrical issues with it. I talked to the sales person and he said it would be under warranty. When i brought it to the service department they said it was a 3K repair and I had to pay for it because it was not under warranty. They had my car for weeks and i got the run around the whole time. I will never bring my vehicle to Lithia again and neither will anyone i know. We would all drive to Carson City just not to deal with Lithia More